Process Quality Leader

Mondelēz International•Twin Falls, ID

6d•Onsite

About The Position

The Process Quality Leader is a compassionate leader responsible for ensuring that the end-to-end manufacturing process is compliant with all Quality and Food Safety requirements to meet and exceed the expectations of our consumers and customers. This includes ownership of specific program elements such as traceability, specification management, HACCP, X-Ray & Metal Detection, net content, hold and release, etc. Additionally, the Process Quality Leader will partner with multi-disciplinary teams to identify and eliminate quality losses — including consumer complaints — using Integrated Lean Six Sigma (IL6s) tools.

Requirements

5 years of experience in Quality/Food Safety within a food manufacturing environment
Minimum of 3 years of people leadership or supervisory experience.
Knowledge of Integrated Lean Six Sigma (Total Productive Maintenance) tools to address quality losses
Working knowledge of HACCP, GMPs, and food safety regulatory requirements
Advanced computer skills; proficiency with Microsoft Office and excellent MS Excel skills
Excellent written and verbal communication skills

Nice To Haves

Post-secondary degree in a science-related field: Food Science, Engineering, Chemistry, Microbiology, or equivalent preferred
PCQI (Preventive Controls Qualified Individual) certification
HACCP certification
FSSC 22,000 knowledge
SAP knowledge

Responsibilities

Ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met.
Develop and track your department’s budget and eliminate losses.
Conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track.
Ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products.
Manage crisis situations internally and externally in ways that support the company’s image, policies and business.
Recruit and structure the department to ensure there are sufficient resources to deliver on plant objectives.
Set and assess performance goals, and coach and mentor team members.
Lead and manage a team of Food Safety & Quality Specialists/Technicians that audit the manufacturing lines to ensure all Quality and Food Safety requirements are compliant during production.
Organize, motivate, and coach the core team on desired outcomes, driving the Quality culture agenda on the production floor.
Manage team expectations, schedule and ensure proactive support.
Lead root cause analysis and corrective action efforts for consumer complaints and quality losses.
Apply Integrated Lean Six Sigma tools to drive measurable improvements in quality performance.
Develop and manage key food safety metrics, analyze data trends, and provide regular reports to leadership, identifying areas for improvement and demonstrating the impact of the food safety program.
Develop and deliver comprehensive food safety training programs for all levels of employees, including specialized training on emerging trends, new regulations, and advanced risk mitigation strategies.
Serve as a food safety and quality expert, providing guidance and collaborating with cross-functional teams (Production, Maintenance, Engineering, etc.) to ensure food safety is seamlessly integrated into all aspects of the business.
Support internal and external food safety & quality audits, ensuring continuous compliance with regulations and standards.
Ensure programs are always audit-ready.
Maintain documentation and records in accordance with regulatory and company standards.