Process Owner SuccessFactors - Chicago or Decatur, IL or Erlanger, KY

Archer Daniels Midland•Chicago, IL

12d•Hybrid

About The Position

This is a leadership role with global responsibility for developing, optimizing and managing end-to-end HR processes and technologies across a truly global company; and leading HR involvement in planning and deployment of relevant new technology solutions including integrations with the rest of the HR technology environment. You will work as part of a small team of experts who cover all HR end-to-end processes, acting as consultants to the HR function to drive adoption of leading practices; challenging the status quo; leading continuous improvement activities; trouble-shooting process challenges and identifying options to resolve; and planning, coordinating and supporting roll out of new technologies and technology changes made within each process area. You will use your broad and deep understanding of HR processes (Talent Acquisition, Talent Management, Compensation, Time & Attendance, Core HR, etc) to ensure that all processes, process permutations and process controls necessary to support HR delivery are identified, defined, documented and embedded across ADM. Through research and external insights, you will recommend actions that can be taken to optimize current IT investments and mitigate risks as well as identifying opportunities for new technologies to drive improvements to process efficiency and effectiveness. You will assess new release functionality and identify opportunities and implications for users and the wider business. You will work on projects from business case and technical feasibility onwards, collaborating with our ADM IT Business Partners, other HR E2E process owners across our integrated technology environment to ensure alignment with security and privacy policies and our process/data model governance; ensuring detailed documentation of functional and configuration requirements; overseeing development of test scenarios; coordinating end user testing as required and ensuring process documentation and training materials are developed at an appropriate level of granularity.

Requirements

Desire to drive the success of ADM.
Experience and knowledge covering design and maintenance of global processes including appropriate SOX and business process controls.
Proven experience of driving consensus across multiple parties within a large matrix organization.
Savviness to champion the approved solution and frame changes in ways that engage the end-user community.
Ability to design and deliver end-user training.
Ability to think innovatively about potential uses of new functionality or ways to improve service.
Specification of requirements for and/or enhancements to HR applications including SuccessFactors modules and other complimentary/linked technologies (case management, eFiling, document generation, Time & Attendance, etc) in a complex, global organization.
Development of strong relationships and ability to manage stakeholders across country HR teams, HR Business Partners, HR Centers of Expertise, IT support teams and external vendors.
Ability to engage with colleagues who have deep understanding of specific HR processes and/or local regulations, in order to evaluate localization requests/requirements and determine the right balance of solution change/localization vs. standardization and feasibility of scope.
Able to proactively identify risks and weigh resulting impacts.
Understanding of process metrics, and hands-on familiarity with HR reporting tools.
Experience of leading test planning, test execution and defect management processes in support of system enhancements and implementations of new technology and new interfaces.
Project management/coordination experience, working to challenging deadlines.
Leading/managing external system implementation (SI) partner resources within implementation projects environment; managing services provided by external suppliers.
Bachelor’s degree or equivalent experience.
5+ years in a process/technology role.
Expertise in Core HR data concepts.
Strong generalist process knowledge across from Hire to Retire.
Proven expertise in use of a range of HR technologies including reporting tools.
Proven global process design and implementation project experience.
Strong sense of ownership/accountability combined with strong planning and organizational skills.
Proactivity and agility.
Strong analytical, communication, and interpersonal skills.
Fluency in English is required.

Nice To Haves

SuccessFactors knowledge would be advantageous.

Responsibilities

Develop, optimize and manage end-to-end HR processes and technologies globally.
Lead HR involvement in planning and deployment of new technology solutions and integrations.
Act as consultants to the HR function to drive adoption of leading practices.
Challenge the status quo and lead continuous improvement activities.
Troubleshoot process challenges and identify resolution options.
Plan, coordinate, and support the rollout of new technologies and technology changes.
Ensure all necessary HR processes, permutations, and controls are identified, defined, documented, and embedded.
Recommend actions to optimize IT investments and mitigate risks through research and external insights.
Identify opportunities for new technologies to improve process efficiency and effectiveness.
Assess new release functionality and identify implications for users and the business.
Work on projects from business case and technical feasibility onwards.
Collaborate with IT Business Partners and other HR E2E process owners to ensure alignment with security, privacy, and governance policies.
Ensure detailed documentation of functional and configuration requirements.
Oversee the development of test scenarios.
Coordinate end-user testing.
Ensure process documentation and training materials are developed.
Contribute to the delivery of the ADM HR technology Roadmap.
Understand technology trends in the HR space that can deliver superior Employee Experience and HR process effectiveness.
Assess the usefulness of relevant, available technologies to ADM.
Lead and inspire a global network of Super Users focused on a particular process area.
Lead the development of the capability of the entire HR community in the use of available tools and features.
Act as HR focal point for non-HR initiatives that interact with HR process areas (e.g., IT account provisioning & HR Onboarding; cost center simplification and Core HR record keeping; site access management and Time & Attendance).

Benefits

Competitive pay
Medical/Rx, dental, vision
On-site wellness center access or gym reimbursement
Flexible spending accounts
Health savings account
401(k) with matching contributions and cash balance plan
Discounted employee stock purchasing program
Life insurance
Disability
Workers’ compensation
Legal assistance
Identity theft protection
Employee Assistance Program (EAP)
Employee Resource Groups (ERGs)
Colleague Giving Programs (ADM Cares)
Paid time off including paid holidays
Adoption assistance
Paid maternity and parental leave
Tuition assistance
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.