Process Owner DC Training

Ulta Beauty, Inc.•Bolingbrook, IL

3d•Hybrid

About The Position

The Supply Chain DC Training Process Owner is responsible for being a subject matter expert for all operational departments across our distribution network. This role will provide distribution operational subject matter expertise for strategic initiatives across all functional areas for ULTA. This role will partner with internal stakeholders and enterprise leaders (Managers, Directors, and VPs) to optimize product flow across our distribution and fulfillment centers and will be responsible for leading the implementation of any changes. The DC Training Process Owner will provide guidance and leadership to both the steady state distribution teams and corporate strategic Supply Chain teams. The DC Training Process Owner will set the strategy for distribution field-based leadership and lead the deployment of new training and development capabilities within the Ulta Supply Chain. This role will manage several cross functional relationships within ULTA such as Inventory, Merchandising, Guest Services, Ecommerce, Stores, Information Technology, Finance, and additional teams from Supply Chain to ensure that the distribution operations are effectively functioning throughout the network.

Requirements

Bachelor’s degree required
2-5 years relevant work experience, or equivalent combination of work and education experience
Proven success in leading people, process improvement, and multiple projects/multiple presentation deadlines at one time
Strong working knowledge in SAP, Manhattan, Word, Excel, Access, and Power-Point
Ability to speak, present, work, and influence decisions to large and diverse audiences at various levels
Experience working with multi-location teams including leading managers of people
Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance
Good understanding of warehousing and physical distribution concepts.
Ability to work long hours and weekends as dictated by business needs.
Ability to travel as required

Responsibilities

Partner strategically with enterprise leaders (Managers, Directors, VPs) to define and plan various business applications such as: enterprise strategic initiatives, product flow optimization, best practice process improvement, transitional product strategies, process automation, and business continuation
Develop and train process implementation and documentation support for all distribution/supply chain-related projects which includes supporting and or creating project plans and timelines, setting up and executing onsite & offsite project investigation, and providing status reporting
Develop cost analysis, design considerations, and implementation timelines for projects
Provide training and process improvement support to operational teams in multiple departments and shifts to drive improved business results
Collaborate with cross functional enterprise leaders (Supervisors, Managers, Directors, VPs) to provide consolidated reporting and performance metrics
Provide Distribution Leadership operational support including day-to-day support, operational and leadership training, and capacity planning
Work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements for changes to distribution operations or product flow
Create and manage the implementation of any changes through effective stakeholder and change management
Provides significant leadership and direction for the portfolio of projects within the strategic initiatives the individual is assigned
Lead and identify common issues, constraints, and risks across portfolio projects through the application of lean principles
Collaborate with enterprise leadership (Manager, Director, VPs) on: Inventory Management/Planning, Merchandising, and Industrial Engineering to create weekly status reporting, and prevent resource conflicts between multiple projects
Provide User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) support for all new IT Supply Chain initiatives
Plan and manage project execution, ensuring that development projects are delivered on time, on budget, and consistent with specifications
Support enterprise leaders through multiple projects across multiple sites, assign work, monitor workload, and appraise performances
Manage, measure, monitor, and mitigate risks to various projects, budgets, and timelines
Collect and report metrics to monitor and optimize project performance by leading weekly distribution leadership meetings
Provide the enterprise detailed guidance & leadership communication in the event of distribution center outages along with contingency plans
Mentor, teach & develop enterprise leaders to improve their understanding and skill, and ensure they are familiar with policies, business processes, and workflow
Provide regular training progress updates to distribution center leadership for associates at all levels
Manage/educate DC network on key strategies to drive steady state and peak operations to ensure SLAs are achieved
Manage larger scale, complex training for all Inbound, Outbound, QA, and eComm departments as well as opportunities is other areas of the SCO org