Process Operator

GSK•Zebulon, NC
•Onsite

About The Position

The Process Operator operates, cleans, and maintains manufacturing equipment to produce high-quality products safely and reliably. The role follows standard operating procedures, safety rules, and batch documentation, and works closely with technicians, supervisors, and other associates. The operator monitors equipment performance and product quality, completes production records and basic system entries accurately and on time, and reports or escalates issues affecting safety, quality, or output. The role performs routine equipment changeovers and start-of-batch activities to designed specifications, replenishes consumable supplies, and monitors rejects and stoppages using performance data. The operator troubleshoots minor production stoppages, recognizes when technical issues need to be handed off, and contributes practical ideas for process improvement. Operators are expected to understand equipment operation and product flow, including the functions of sensors and switches, and may become certified on multiple technologies and move between work as business needs require. This is an on-site role in the United States; hybrid and remote work are not available. Shift patterns follow site operational needs and may include shifts of up to 12.5 hours when required. Training and mentoring are available.

Requirements

  • High school diploma or GED.
  • At least 1 year of manufacturing or production experience.
  • Ability to lift and handle materials weighing up to 40 pounds.

Nice To Haves

  • Experience in regulated manufacturing environments.
  • Willingness to work site-based, including shift patterns and shifts of up to 12.5 hours when required.
  • Basic reading, writing, and math skills.
  • Comfort using computers for basic data entry and training systems.
  • Experience with equipment setup, changeovers, and routine operational checks.
  • Basic mechanical aptitude and ability to read gauges and instrumentation.
  • Familiarity with human-machine interfaces (HMI) or production data systems.
  • Experience following technical documentation and maintaining inspection readiness.
  • Exposure to continuous improvement tools such as 5S or standard work.

Responsibilities

  • Operate, clean, and maintain production equipment in accordance with standard operating procedures, safety rules, and batch documentation.
  • Operate equipment, replenish consumable supplies, and perform the duties needed by the business.
  • Monitor equipment performance and product quality; identify excessive rejects and stoppages, and escalate issues affecting safety, quality, output, or line performance.
  • Perform routine equipment changeovers, equipment setup, and start-of-batch activities to meet designed specifications.
  • Complete production records and basic system entries accurately and on time.
  • Troubleshoot and resolve minor production stoppages and coordinate with teammates, assistants, technicians, and supervisors on technical issues.
  • Communicate relevant information to the next supervisory level and support handoffs of technical issues as needed.
  • Deliver against safety, quality, waste, and performance objectives.
  • Recommend process improvements and alternative operating methods to increase efficiency, and participate in basic problem solving.
  • Describe equipment operating theory and product flow, and identify the purpose and function of sensors, limit switches, and proximity sensors.
  • Become certified on multiple technologies and flow to work as needed by the business.

Benefits

  • Training and mentoring are available to help employees develop new skills.
  • GSK offers a comprehensive benefits program to US employees; details are available in the GSK US Benefits Summary.
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