Admin - Process Operator

SMC•Noblesville, IN

19d•Onsite

About The Position

The purpose of the Process Operator, Distribution position is to ensure material flow practices within the Central Distribution Center are consistent with the methodology of Japan's distribution/production systems. The Process Operator, Distribution will be responsible for ensuring corporate targets for on-time delivery to the requested date are met and to adhere to the "Never Say No" practices with the Sales Division.

Requirements

A high school diploma or equivalent is required
1-2 years of experience in a distribution environment
Basic knowledge and use of Microsoft and AS400 computer applications
Basic understanding of scheduling and inventory processes
Basic customer service skills
Excellent communication skills
Must pass Material Status skill level test
Must pass Inventory Discrepancy skill level test
Must pass Accuracy test

Responsibilities

Schedule all incoming orders in a manner to meet all requested ship dates for finished good items
Communicate concerns about the ability to meet requested ship dates with the Sales Division
Negotiate delivery with inside sales personnel to meet customer demands
Offer options/solutions to meet customer delivery demands
Work with NACW management to proactively minimize or eliminate order flow issues to satisfy customer demand
Procure all non-KOGO inventory for direct SMC customers or distributors
Expedite orders for non-registered products with vendors for direct SMC customers or distributors
Work with NACW supervision on expediting orders throughout the day
Communicate inability to meet requested dates with the Sales Division - offer alternatives and provide root cause
Maintain an attitude and philosophy consistent with the company’s standards
Other duties as assigned by the department manager
Higher-level tasks may be assigned for development purposes
All other duties as assigned