Process Operations Manager, XP

Siemens Healthineers

6d•Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Support the XP operational business activities by ensuring profitable operational solutions are defined and implemented to ensure internal and external customer satisfaction This is a role well suited to an ambitious professional, looking for the next step in their career.

Requirements

Experience in order management, project management, operations/logistics
Experience building end-to-end SOPs/work instructions (with version control, RACI, review cadence)
Ability to document process maps, including handoffs, controls, and exception paths
Familiarity with process measurement (cycle time, throughput, defect/rework rate) and setting up simple KPI dashboards
Experience facilitating process workshops (HPS/continuous improvement sessions)
Knowledge of Lean / Six Sigma concepts (e.g., waste identification, root cause analysis)
Experience serving as the administrator for new tool implementation (in addition to Product Owner responsibilities) including configurations, maintaining workflows and templates, managing integrations, and providing ongoing user support
Familiarity with change management principles, including stakeholder engagement, communication planning, training, and adoption of new processes and tools
Microsoft Visio or similar tool (process maps, swim lanes, value stream maps)
SharePoint /Teams/O365 for maintaining a controlled process library (templates, approvals, versioning)
Power Automate (simple workflow automation for approvals, intake forms, notifications)
Project tools: MS Project, Smartsheet, Monday.com or similar platform(s) (basic project tracking, dependencies, status reporting)
SAP/Business Objects exposure beyond “user level” (e.g., reporting extracts)

Responsibilities

The main function of the position is to support the XP operational business activities by ensuring profitable operational solutions are defined and implemented to ensure internal and external customer satisfaction
Evaluate and document workflow environment within XP. Develop and propose process improvements in XP operations
Effectively interface with multiple business areas for process definition and effective process improvement
Act as an XP business process resource
Identify, create and maintain tools and templates needed to standardize and optimize processes
Support the XP Business Line Team with operational functions