The Process Innovation Lead diagnoses root causes of business challenges and develops technology-enabled solutions that deliver measurable improvements in efficiency and long-term business value. You'll analyze operational and business problems using technical investigation, stakeholder engagement, and data analysis—then design and build prototypes that address underlying issues. This is a hands-on technical role requiring engineering expertise, problem-solving discipline, and visionary thinking about how technology can improve business processes. You'll personally develop prototypes and proof-of-concepts, validate concepts through iterative testing, and collaborate with business owners and IT to ensure solutions address real needs. You'll leverage modern tools—including data platforms (Snowflake), analytics (Power BI), AI-assisted development, and automation—to accelerate prototyping and solve complex problems. You'll work directly with business stakeholders to understand their operational challenges and desired outcomes, then hand off validated prototypes to IT for long-term development and ownership. Success in this role means rapidly moving from problem diagnosis to working prototype, validating through iteration, and transitioning solutions to IT teams who will scale and maintain them.
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Job Type
Full-time
Career Level
Senior