Process Improvement Specialist

Comfort Systems USA • Houston, TX

4d • Onsite

About The Position

The Process Improvement Specialist plays a vital role in enhancing efficiency, quality, and productivity within our business processes. This role involves collaborating with cross-functional teams to understand current processes, conduct gap analyses, and implement improvements. The specialist will also be responsible for developing training materials, monitoring the impact of changes, and assisting in the implementation of an enterprise-wide Process Improvement program.

Requirements

• Effective communication and interpersonal abilities to work collaboratively across departments.
• Strong analytical skills with the ability to collect, interpret, and present data.
• Excellent project management and organizational skills.
• Change management expertise with the ability to lead and influence others.
• Must be self-motivated and have ability to handle multiple and shifting priorities.
• Ability to work independently.
• Proficient in MS Office, MS Project, and database usage.
• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field (Master's degree preferred).
• Proven experience in process improvement, business process reengineering, or related roles.
• Proficiency in process improvement methodologies such as Lean, Six Sigma, or TQM.

Nice To Haves

• Extensive experience with ERP/MRP systems
• Familiarity with process automation and technology solutions is a plus

Responsibilities

• Collaborate with cross-functional teams to understand current processes.
• Assemble, create and maintain detailed process maps.
• Conduct a gap analysis to identify areas for improvement and recommend changes.
• Use data analysis to identify trends and patterns.
• Build cross-functional teams to address end-to-end comprehensive analyses to ensure any potential upstream/downstream impacts are accounted for.
• Develop TAS process-map standard.
• Working with department stakeholders, develop and implement process improvements to increase efficiency.
• Create work instructions and standard operating procedures (SOPs).
• Optimize workflows, reduce waste, and enhance productivity.
• Ensure compliance with company policies and regulations.
• Assist in the implementation of an employee driven, enterprise-wide Process Improvement program.
• Develop training modules and materials tailored to specific processes.
• Conduct interactive training sessions and workshops.
• Identify and train SMEs in each functional unit to assist in implementation of change and ensure steady flow of incoming improvement suggestions.
• Assess employee performance and provide feedback to management based on observations.
• Develop recommended training curriculums as needed for each department.
• Update training materials based on process changes or improvements.
• Maintain records of training activities and employee progress.
• Monitor the impact of process changes.
• Facilitate process improvement workshops.
• Assist in developing metrics and dashboards.
• Any other duties assigned by TAS

Benefits

• Equal employment opportunities to all qualified applicants.
• Consideration for employment, without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level