Process Improvement Specialist - Extra-Help

San Bernardino County•San Bernardino, CA

About The Position

The Department of Public Health is recruiting a Process Improvement Specialist to evaluate processes using tools such as the Homeland Security Exercise and Evaluation Program (HSEEP) and the Process Improvement Readiness Assessment Tool. The role evaluates, recommends, and modifies emergency response plans for public health emergencies through exercises and improvement projects that support public health infrastructure best practices. The specialist assesses organizational readiness and reviews Medical Point of Dispensing (MPOD) site plans, communications, accountability, action planning, and improvement processes. The position develops exercise evaluation guides and conducts evaluations, observations, and recommendations. During improvement planning, the specialist coordinates with key staff to revise plans based on exercise and clinic findings. The role also creates a Targeted Evaluation Plan (TEP) for operations and improvements to meet Centers for Disease Control and Prevention grant requirements and ensures time-sensitive reporting meets regulatory, state, and federal requirements, both internally and to external agencies. The position plans mass vaccination clinic events, evaluates improvement opportunities during events, and supports other Quality Management areas within its scope. This is an extra-help position in the Unclassified Service; the incumbent does not attain regular County employee status. Assignments may last up to 12 months. Pre-employment requirements include passing a background investigation, which may include fingerprinting, a credit check, and/or a medical exam. Travel throughout the County may be required, and employees must arrange their own transportation. The position does not provide benefits; it participates in the County's Part-time Seasonal Temporary Deferred Compensation Plan.

Requirements

Qualify through either of the following options:
Option 1: Two years of full-time equivalent experience performing analytical and administrative duties, including research, data analysis, program planning and evaluation, report writing and presentation, interpreting laws, regulations, or policies, and developing findings and recommendations based on investigations, studies, or assessments.
Option 2: Two years of full-time equivalent experience in a healthcare environment performing program administration, training, quality management, and/or performance improvement.
Pass a pre-employment background investigation, which includes fingerprinting, a credit check, and/or a medical exam.
Arrange transportation for any required travel throughout the County.
Must not require visa sponsorship at the time of application or in the future.

Nice To Haves

Strong leadership skills.
Direct experience with emergency planning and response.
Experience coordinating medical point of dispensing sites and mobile clinics, and conducting evaluations.
Advanced Microsoft and computer skills.
Experience facilitating training.
A record of successful program and/or process implementation in a healthcare or public health setting.

Responsibilities

Initiate evaluations of processes using tools including HSEEP and the Process Improvement Readiness Assessment Tool.
Evaluate, recommend, and modify emergency response plans for public health emergencies through exercises and improvement projects.
Assess organizational readiness and review MPOD site plans, communications, accountability, action planning, and improvement processes.
Develop exercise evaluation guides and conduct evaluations, observations, and recommendations.
Coordinate with key staff during improvement planning to revise plans based on exercise and clinic findings.
Create a Targeted Evaluation Plan for operations and improvements to meet CDC grant requirements.
Ensure time-sensitive reporting meets regulatory, state, and federal requirements, both internally and to external agencies.
Plan mass vaccination clinic events and evaluate improvement opportunities during events.
Provide support for other Quality Management areas within scope.