Process Improvement & Operations Intern

Blue Nile•New York, NY

2d•Onsite

About The Position

R2Net is seeking a highly analytical and detail-oriented Summer Intern to support the development of a process management system within our manufacturing operations. This role will focus on mapping, analyzing, and documenting core production workflows to improve visibility, standardization, and performance across the factory. The intern will work directly with operations leadership and cross-functional teams to build foundational tools that enhance training, accountability, and continuous improvement.

Requirements

Currently pursuing a Bachelor’s degree in Chemical Engineering, Industrial Engineering, Mechanical Engineering, Operations Management, Supply Chain, Data Analytics or related field
Strong analytical and problem-solving skills
Ability to break down complex processes into clear, structured steps
High attention to detail and organizational skills
Strong communication skills (ability to interact with both technical and non-technical stakeholders)
Proficiency in Microsoft Excel

Nice To Haves

familiarity with process mapping tools (e.g., Visio, Lucidchart)

Responsibilities

Develop clear and standardized process flow diagrams and swim lane diagrams for key workflows to show handoffs, ownership, inputs, outputs and system/tools used
Identify bottlenecks and constraints, define metrics to quantify performance, identify failure modes, and highlight waste
Create structured Standard Operating Procedures (SOPs) aligned with mapped processes
Standardize quality checks for inputs and outputs (what it means for input to be ready and for output to be done?)
Support development of training modules from the process including training guides, checklists and sign-off sheets.