Process Improvement Manager

STS Government Solutions • San Antonio, TX

3d • Onsite

About The Position

SGS is seeking a Process Improvement Manager with infrastructure architecture experience for a new effort at Lackland AFB in San Antonio, TX. This role involves leading process improvements to ensure efficient project completion, developing and implementing policies, reviewing projects for timely completion, evaluating completed projects for best practices, prioritizing high-impact projects, recommending improvements to other departments, and ensuring appropriate handling of confidential information. The position also supports the planning, design, implementation, and continuous improvement of the organization's technical infrastructure to ensure it is secure, scalable, resilient, and aligned with mission requirements. This includes evaluating and recommending infrastructure and systems architecture, designing and validating various infrastructure solutions, developing architectural standards, identifying opportunities for improvement in performance, reliability, security, and automation, and collaborating with teams to implement enhancements. The role may also involve developing scripts and automation for infrastructure management and ensuring designs support cybersecurity and long-term objectives.

Requirements

• Bachelors degree in Business Administration, Project Management, Engineering, Computer Science, IT or related field
• 5+ yrs of recent relevant experience
• Certifications: CASP, Lean Six Sigma , CASP+ or CCNP Security or CCSP or GCIA or GCED or GCIH or Legacy Cisco Certified Network Associate (CCNA)
• TS/SCI Clearance

Responsibilities

• Heads process improvements to ensure projects are completed efficiently.
• Develops and implements policies and procedures that improve process efficiency.
• Reviews process improvement projects to ensure timely completion.
• Evaluates completed projects to identify the best practices and any lessons that can be learned.
• Prioritizes high impact projects accordingly.
• Recommends improvements to other departments for implementation.
• Ensures that confidential information is handled appropriately.
• Consults with upper management by providing analysis and other related topics.
• May recruit, hire, train staff, evaluate employee performance, and recommend or initiate promotions, transfers, and disciplinary action.
• Support the planning, design, implementation, and continuous improvement of the organization's technical infrastructure.
• Evaluate and recommend infrastructure and systems architecture.
• Design and validate server, storage, database, cloud, and network infrastructure solutions.
• Develop and maintain architectural standards and technical documentation.
• Identify opportunities to improve performance, reliability, security, and automation.
• Collaborate with engineers and operations personnel to implement infrastructure enhancements.
• Develop scripts and automation to streamline infrastructure management and operational processes.
• Ensure infrastructure designs support cybersecurity, operational resiliency, and long-term organizational objectives.

Benefits

• paid holidays
• paid time off including sick and vacation leave
• medical, dental and vision insurance
• flexible spending accounts
• short and long term disability
• company paid life insurance
• 401(k) with a company match
• discretionary profit sharing
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior