Process Improvement Manager

AlstomBaltimore, MD
3dOnsite

About The Position

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time onsite Process Improvement Manager in Baltimore, MD, US we’re looking for? Your future role "Take on a new challenge and apply your process improvement and quality assurance expertise in a new cutting-edge field. You’ll work alongside collaborative and forward-thinking teammates. You'll drive impactful changes by enabling maintenance teams to identify business improvement opportunities and fostering a culture of Lean Thinking. Day-to-day, you’ll work closely with teams across the business (engineering, production, supply chain, and project management), lead Lean Six Sigma initiatives and workshops, and standardize and refine processes to enhance operational performance—and much more."

Requirements

  • Degree in Engineering, Business Management, Continuous Improvement, or related field.
  • Experience or understanding of process performance improvement, fleet management, or maintenance techniques.
  • Knowledge of Lean methodologies, including Kaizen and Six Sigma principles.
  • Familiarity with business improvement tools such as Power BI and Excel for data analysis.
  • A certification or communication skill: LEAN certifications (Yellow Belt required; Green or Black Belt preferred).
  • Ability to lead workshops and foster a culture of continuous improvement.
  • Strong cross-functional collaboration skills to work with engineering, production, supply chain, and project teams.
  • Analytical skills to conduct root cause analysis and identify process bottlenecks.
  • Adaptability to standardize and refine industrial, engineering, or administrative processes.
  • Resilience and leadership to drive operational impact through continuous improvement projects.

Responsibilities

  • Developing, facilitating, and leading Kaizen events to drive process and quality improvements.
  • Teaching Lean and Quality methodologies to executives, managers, supervisors, and unionized shop staff.
  • Auditing the quality systems of the project to ensure compliance.
  • Investigating repeat high-profile rail equipment failures alongside the Reliability Engineer team, focusing on root cause analysis, trends, design, maintenance practices, materials, and training.
  • Making fact-based recommendations to improve safety, quality, and fleet reliability.
  • Collaborating with the site management team to create and implement a business improvement plan with standardized processes to enhance maintenance operations and product quality.
  • Driving productivity and efficiency improvements in maintenance and business processes by implementing and managing tools and processes to monitor and enhance performance.
  • Supporting the maintenance teams in eliminating process waste through dynamic problem-solving techniques.
  • Leading Lean Six Sigma initiatives, conducting workshops, and fostering a culture of continuous improvement.
  • Collaborating cross-functionally with engineering, production, supply chain, and project managers to implement impactful changes.

Benefits

  • Progress towards becoming a leader in driving operational excellence, fostering a culture of continuous improvement, and achieving measurable results
  • Work with cutting-edge Lean methodologies, quality assurance frameworks, and innovative process improvement tools
  • Collaborate with transverse teams and helpful colleagues
  • Contribute to innovative projects, Steer your career in whatever direction you choose across functions and countries, Benefit from our investment in your development, through award-winning learning
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