Process Improvement Manager

PFG | Performance Good Group

About The Position

Responsible for identifying, defining, and implementing standardized business processes and providing support to the users of various planning and consolidations application throughout Performance Food Group, with a focus on continual improvement. This role will be directly involved with a major upgrade project and is accountable for capturing business requirements, reviewing and defining functional design enhancements, and standardizing processes and procedures. Facilitates system governance and application architecture while delivering reports from planning and consolidation cubes. Collaborates with Finance and IT and serves as the lead change agent for the development and implementation of major process improvement ideas; may be involved in future strategic reporting projects/initiatives. Works with functional business areas as a primary member of the project team to perform testing, identify potential strategic improvements, and support the enterprise in achieving its objective of uprading the platform. Responsible for delivering ongoing maintence of the current planning tool, including creating procedural documentation. Identify process improvement opportunities through liasing with segment users and understanding current and future business requirements. Opportunities should focus on optimizing the tool and achieving greatest impact on efficiencies with the fastest ROI. Implements and supports functional design and process components for planning, forecasting, and consolidation application, including optimal architecture and configuration. Develops approach for test cases, executes and reviews test results. Drives collaaboration with Finance end users and IT to execute changes and guide requests. Partner with others to deliver training, inlcuding development of training materials and process guidelines. Assist with the training and successful transition of previous roles as needed. Performs other related duties as assigned.

Requirements

Bachelors in Business or IT major
3 - 5 Years in Management team and resources
Project Management experience

Nice To Haves

5 - 7 Years in Principles of Process Management
Process Management experience

Responsibilities

Identifying, defining, and implementing standardized business processes
Providing support to users of various planning and consolidations applications
Capturing business requirements for a major upgrade project
Reviewing and defining functional design enhancements
Standardizing processes and procedures
Facilitating system governance and application architecture
Delivering reports from planning and consolidation cubes
Collaborating with Finance and IT
Serving as the lead change agent for process improvement ideas
Performing testing as a member of the project team
Identifying potential strategic improvements
Supporting the enterprise in upgrading the platform
Delivering ongoing maintenance of the current planning tool
Creating procedural documentation
Identifying process improvement opportunities by liaising with segment users
Understanding current and future business requirements for optimization
Implementing and supporting functional design and process components for planning, forecasting, and consolidation applications
Developing approach for test cases, executing and reviewing test results
Driving collaboration with Finance end users and IT to execute changes and guide requests
Partnering to deliver training, including development of training materials and process guidelines
Assisting with the training and successful transition of previous roles
Performing other related duties as assigned