Process Improvement Manager Sr.

Elevance Health•Woodland Hills, CA

3d•Hybrid

About The Position

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. The Process Improvement Manager Sr responsible for identifying opportunities for improvement, developing and implementing best practice and continuous improvement initiatives for a business unit.

Requirements

Requires a BA/BS in a related field and minimum of 8 years process improvement experience with planning, project management, business analysis, and leadership role experience, including minimum of 3 years experience as a Process Improvement Manager level; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

PBM Claims and Accumulator Experience is highly preferred
SQL and Teradata skills are highly preferred
Process Improvement and Continuous Improvement is highly preferred
Implementation & Vendor Management Experience is highly preferred
Prior Authorization and Eligibility Knowledge is preferred
Python and Automation Experience is preferred
Lean Six Sigma Certification is preferred
Experience with Salesforce is preferred

Responsibilities

Proactively identifies opportunities for improvement; researches, develops, and implements related best practices.
Develops metrics to track performance and goal achievement
Serves as internal consultant relative to continuous improvement initiatives
Identifies and develops plans to improve performance to be incorporated enterprise wide.
Travels to worksite and other locations as necessary.