Process Improvement Consultant- Strategy Execution & Experience Management
About The Position
Consults with line of business to evaluate and oversee an organization's operations or technology processes. Develops solutions to optimize process efficiency, reduce processing time, and mitigate risks. Conducts thorough business diagnostics to identify, quantify and prioritize value creation projects. Develops and presents business case to approval committees. Responsible for overseeing implementation deliverables, cost-estimates, cost-benefit analysis, and providing rationale to how process improvement opportunities will assist in accomplishing business objectives more efficiently. Uses broad knowledge to facilitate the redesign of organizational processes. Creates solutions that optimize process quality, efficiency, and cost. May lead efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Prepares and may present recommendations to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework. Consults with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.
Requirements
- University / college degree, with 3+ years of relevant / direct industry experience.
- Background in Process Improvement
- Experience and comfortability working with long-term projects
- Ability to independently make decisions and validate conclusions
- Working knowledge of programming logic
- Effective communication across all levels of an organization
- Bachelors degree
- No Required Certification(s)
- No Required License(s)
Nice To Haves
- Industrial engineering degree
- Six Sigma experience (green belt/ black belt)
- Change Management
- Corporate Governance
- Data Analytics
- Process Efficiencies
- Process Improvements
- Risk Assessments
- Analytical Thinking
- Consulting
- Effective Communications
- Flexibility and Adaptability
- Influencing
- Organizational Change Mgt
- Organizational Savvy and Politics
- Problem Solving
- Project Management
Responsibilities
- Evaluate and oversee an organization's operations or technology processes.
- Develop solutions to optimize process efficiency, reduce processing time, and mitigate risks.
- Conduct thorough business diagnostics to identify, quantify and prioritize value creation projects.
- Develop and present business case to approval committees.
- Oversee implementation deliverables, cost-estimates, and cost-benefit analysis.
- Provide rationale for how process improvement opportunities will assist in accomplishing business objectives more efficiently.
- Facilitate the redesign of organizational processes.
- Create solutions that optimize process quality, efficiency, and cost.
- Lead efforts to improve the quality and/or minimize process cost.
- Utilize data analysis and process modeling to craft appropriate solutions that meet business requirements.
- Prepare and present recommendations to governance committees for approval.
- Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
- Consult with all levels of the organization to ensure that introduction of new processes is smooth and effective, and sustains or improves quality of output.
- Mentor individuals and teams to build capabilities.
- Leverage strong relationships with the Line of Business to ensure continuous improvement after initial implementation.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
