Process Improvement Analyst

Fusion Innovation • Herndon, VA

13h

About The Position

Fusion Innovation is seeking a Process Improvement Analyst to support organizational performance metrics, corporate policy, and continuous improvement initiatives. This role combines benchmarking, program metrics, management consulting, and data analytics to evaluate performance and identify actionable opportunities for improvement. The successful candidate will also provide administrative support for approximately 20 Service Level Agreements (SLAs), assess financial implications, and translate complex financial information into clear insights for both finance and non-finance professionals.

Requirements

• Active Top Secret/SCI with Polygraph.
• Experience in benchmarking, program metrics, process improvement, and general management consulting.
• Strong Microsoft Excel skills.
• Familiarity with Tableau.
• Experience analyzing data and communicating findings.
• Ability to assess financial implications and explain complex financial information to finance and non-finance professionals.
• Strong organizational skills and attention to detail to support SLA administration and documentation.
• Strong written and verbal communication skills.

Nice To Haves

• Exposure to organizational finance and/or contracts-related procedures.
• Experience supporting SLA administration, tracking, or maintenance.
• Experience supporting corporate policy and organizational performance reporting.

Responsibilities

• Support the development, tracking, and analysis of organizational performance and program metrics.
• Conduct benchmarking and process assessments to identify opportunities to improve efficiency and effectiveness.
• Support corporate policy initiatives through analysis, documentation, and process improvement recommendations.
• Provide administrative support for approximately 20 SLAs, including maintaining documentation, tracking updates, and coordinating with stakeholders.
• Use Excel and data analytics tools to organize, analyze, and present performance and financial information.
• Support data visualization and reporting using Tableau.
• Assess the financial implications of proposed process changes and operational decisions.
• Translate complex financial information into clear, actionable insights for diverse audiences.
• Apply management consulting approaches to support problem-solving and organizational improvement.

Benefits

• medical
• dental
• vision
• company-sponsored retirement contributions
• paid leave
• professional development opportunities
• other employee benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed