About The Position

The Process Improvement Analyst provides project support across planning, monitoring, and control processes, and supports improvement measurement, analysis, reporting, and performance improvement for a specific focus area, objectives, department, and facility. This role works onsite in Fargo, North Dakota, at the intersection of IT and Operations. It implements, administers, and optimizes supply chain software, including ancillary applications such as the Made4Net Warehouse Management System (WMS) and Tecsys Point of Use Inventory Management Application. The analyst also provides tiered support to users and implementers of the Infor ERP, warehouse management system, and Tecsys inventory management software used for operating rooms. The role uses application capabilities and tools such as SQL to identify, measure, and resolve issues and inefficiencies.

Requirements

  • Bachelor’s degree required.
  • Expert knowledge and experience with Excel and spreadsheet management.
  • Information technology (IT) technical skills.
  • Critical thinking skills and ability to work autonomously.
  • Ability to organize multiple components of various projects.

Nice To Haves

  • Experience working in a healthcare facility is beneficial, depending on department needs and focus area.

Responsibilities

  • Develop and implement processes to collect, monitor, analyze, and report process improvement information in line with internal and potential auditing needs.
  • Create project workflow plans to achieve stated goals and revise them as needs and requirements change.
  • Analyze data findings, cost reductions, efficiency improvements, and other stated metrics.
  • Stimulate problem solving and innovation.
  • Identify improvement opportunities and make constructive suggestions for change.
  • Manage innovation and change processes effectively.
  • Seek opportunities to increase satisfaction and deepen interpersonal relationships.
  • Review team deliverables and communicate relevant project information, results, and findings.
  • Provide process improvement consultation.
  • Organize multiple components of various projects to produce investigational analysis and findings.
  • Implement, administer, optimize, and support supply chain-related software and ancillary applications.
  • Use application capabilities and tools such as SQL to identify, measure, and resolve issues and inefficiencies.
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