Process Engineering Technician

Quadient•Byhalia, MS
•$26 - $32•Hybrid

About The Position

The Process Technician supports distribution, repair, and light manufacturing operations. The role monitors process performance, troubleshoots operational issues, ensures product quality, and drives continuous improvement to support safe, efficient, and accurate customer order fulfillment. It includes supporting Windchill applications and related systems; assisting with repair, assembly, and light manufacturing; maintaining operational records; and analyzing data to improve performance. The position combines office and warehouse work, with regular interaction with material-handling equipment and frequent use of computers and data analysis tools.

Requirements

  • Technical certification in Electronics, Engineering Technology, or a related field.
  • At least 2 years of experience in a technical role within a manufacturing, warehouse, distribution, or production environment.
  • Proficiency with Microsoft Office applications, particularly Excel for data analysis and reporting.
  • Experience supporting software implementations or business systems.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to interpret schematics, technical drawings, and documentation.
  • Excellent attention to detail and commitment to quality.
  • Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

  • 2–5 years of experience in electronics, engineering methods, or process improvement.
  • Experience with databases, Microsoft Access, and data management systems.
  • Knowledge of Lean Manufacturing, Six Sigma, and continuous improvement methodologies.
  • Familiarity with ISO standards and quality management systems.
  • Experience developing operational metrics, dashboards, and reporting tools.

Responsibilities

  • Monitor and optimize operational processes, including supporting Windchill applications and related systems.
  • Troubleshoot equipment, process, and workflow issues to minimize downtime and improve efficiency.
  • Support repair, assembly, and light manufacturing activities.
  • Perform quality inspections and process verification to ensure compliance with established standards.
  • Maintain accurate production, inventory, and operational records.
  • Analyze operational data and generate reports, metrics, and dashboards to drive performance improvements.
  • Support continuous improvement initiatives using Lean principles and best practices.
  • Ensure compliance with safety, quality, and operational procedures.
  • Assist with employee training and implementation of standardized work processes.

Benefits

  • Hybrid work model blending office and remote work.
  • Access to a 24/7 online learning platform and global growth opportunities.
  • Employee Empowered Communities and participation in a philanthropy program.
  • Competitive total rewards covering wellness and work/life balance.
  • Employee referral scheme.
  • Complimentary employee assistance program for mental health support.
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