Process Engineering Manager

TD • Toronto, ON

1d • CA$96,900 - CA$136,800 • Onsite

About The Position

Plan, manage, execute and lead cross functional end-to-end delivery of process improvement throughout the lifecycle of moderate to high scale/complex projects in alignment with the business and/or enterprise needs and strategies. Provide leadership and work collaboratively with stakeholders including the Business and Technology partners, to support project benefits and changes to business processes. Educate and create awareness of process improvement methodologies across the Bank.

Requirements

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 7+ years of relevant experience
• Black Belt

Responsibilities

• Contribute to the strategic direction of the business /function, play a key role in the development and implementation of process and operational synergies and efficiencies
• Leverage advanced analytics and process modeling to solve moderate to complex process problems, as well as make process improvements
• Provide advice to business leaders and lead solutions to improve quality and eliminate waste.
• Lead the team to execute on recommendations
• Provide advanced data-driven recommendations / decisions to forecast, lead and deliver financial and customer benefits to the business
• Gather data to translate a practical problem into a statistical problem, using advanced methods including data modeling
• Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise
• Adhere to enterprise frameworks or methodologies that relate to activities for this process improvement & transformation
• Ensure respective programs/policies/practices meet business needs, complies with internal and external requirements, and aligns with business priorities
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Ensure compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties)
• Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
• Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
• Conduct meaningful analysis at the functional and/or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
• Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
• Adhere to internal policies/procedures and applicable regulatory guidelines
• Protect the interests of the organization escalate – identify and manage risks, and non-standard, high risk activities as necessary
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

Benefits

• health and well-being benefits
• savings and retirement programs
• paid time off
• banking benefits and discounts
• career development
• reward and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager