Process Engineer
About The Position
The Process Engineer is a process subject matter expert who supports Delivery initiatives through business process implementation and improvement, agile methodologies, and stakeholder communication. The role partners with business and technology stakeholders to evaluate current workflows, identify opportunities for AI and automation, and design future-state operating models that use agentic AI while maintaining appropriate human oversight. It combines process engineering expertise, systems thinking, and practical experience implementing AI, automation, and agent-based solutions to improve efficiency, scalability, and business value. The position is based in Iselin, New Jersey, and follows a hybrid work mode within an Orion office.
Requirements
- Bachelor's degree in Business, Engineering, Operations Management, Information Systems, or a related field.
- At least 7 years of experience in process engineering, business process improvement, operational excellence, or transformation initiatives.
- Proven experience evaluating and redesigning business processes for automation and AI enablement.
- Strong understanding of process-mapping methodologies and workflow analysis.
- Experience identifying opportunities for AI, intelligent automation, robotics, or agentic solutions.
- Excellent stakeholder management and facilitation skills.
- Strong analytical, problem-solving, and systems-thinking capabilities.
- Ability to convert strategic concepts into actionable implementation plans and measurable outcomes.
Nice To Haves
- Experience implementing AI, Generative AI, Agentic AI, Intelligent Automation, RPA, or workflow orchestration platforms.
- Knowledge of business process management (BPM) tools and process mining solutions.
- Experience leading AI transformation initiatives from concept through pilot, deployment, and operationalization.
- Familiarity with enterprise systems such as Salesforce, ServiceNow, SAP, Workday, or similar platforms.
- Certifications in Lean, Six Sigma, BPM, Agile, or related methodologies.
- Skills in Process Engineering, Business Process Reengineering (BPR), AI Strategy & Adoption, and Agentic AI Solutions.
Responsibilities
- Assess and evaluate end-to-end business and operational processes to identify improvement opportunities.
- Analyze current-state workflows and identify manual, repetitive, fragmented, or decision-intensive activities suitable for AI and agentic automation.
- Design and document future-state process models incorporating AI agents, automation capabilities, and human-in-the-loop controls.
- Collaborate with business leaders, operational teams, and technical stakeholders to prioritize AI use cases based on business impact and feasibility.
- Conduct process-mapping workshops and facilitate stakeholder discussions to understand pain points and transformation opportunities.
- Develop practical recommendations, business cases, and implementation roadmaps for AI adoption.
- Define governance, decision points, controls, and operational frameworks for AI-enabled processes.
- Support pilots, proof-of-concepts, and production deployments of AI-driven solutions.
- Measure outcomes, track adoption, and continuously optimize processes after implementation.
- Provide guidance on change management, user adoption, and operationalization of AI solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
