Process Assistant

Nimble Robotics•Burlington, NJ

3d•Onsite

About The Position

The Process Assistant keeps the data collection floor moving — supporting operators, safeguarding procedural compliance, and surfacing issues to engineering. This is a hands-on role without formal direct reports; the PA also contributes directly to data collection alongside the team when not pulled into coordination duties.

Requirements

Hands-on role without formal direct reports
Contributes directly to data collection alongside the team when not pulled into coordination duties
Ability to train new operators on the data collection system and station SOPs
Ability to serve as the floor's first point of contact for procedural questions
Ability to monitor real-time data collection volume, throughput, and exception rates throughout the shift
Ability to produce an end-of-shift summary covering output, blockers, and any quality issues identified
Ability to log hardware, software, and process exceptions in the ticketing system with enough detail for engineering to triage offline
Ability to surface recurring friction points — repeat error codes, unclear SOPs, workflow inefficiencies — to operations and engineering for follow-up
Ability to work alongside the team on data collection when coordination duties allow
Ability to partner with the on-shift supervisor or Operations Manager to keep associates productively engaged during downtime

Responsibilities

Open the shift with a brief stand-up confirming the day's data collection plan, station assignments, and equipment readiness.
Track progress against targets throughout the shift.
Monitor active data collection across stations to ensure operators are following established procedures.
Coach corrections in real time when procedure isn't being followed.
Train new operators on the data collection system and station SOPs.
Serve as the floor's first point of contact for procedural questions.
Monitor real-time data collection volume, throughput, and exception rates throughout the shift.
Produce an end-of-shift summary covering output, blockers, and any quality issues identified.
Log hardware, software, and process exceptions in the ticketing system with enough detail for engineering to triage offline.
Surface recurring friction points — repeat error codes, unclear SOPs, workflow inefficiencies — to operations and engineering for follow-up.
Work alongside the team on data collection when coordination duties allow.
During downtime, partner with the on-shift supervisor or Operations Manager to keep associates productively engaged.