Process Assistant

Amazon•Oakley, CA

1d•$25 - $26•Onsite

About The Position

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. This role supports and works in the department as required, helping with the daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. The position also provides vacation coverage for Area Managers, policy follow-up, and attendance tracking (duties do not extend to discipline). It involves tracking and reporting of ATS/labor hours, assisting the floor as an associate resource, training associates, and verifying SOP compliance. The Process Assistant ensures successful area performance through tracking, reporting, and feedback of associate performance, and participates in Operational Excellence initiatives. They may fill in as needed with production duties, fully understand workflow and daily production goals, review and update SOP as required, and assist in keeping the work area clean and organized. Additionally, the role involves identifying and addressing safety hazards, coaching associates to work safely, participating in safety initiatives, and referring all job injuries immediately to the area manager.

Requirements

1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required

Nice To Haves

Education beyond High School, and/or prior experience managing employees
Excellent interpersonal skills
Demonstrated problem solving skills and analytical skills
Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
Experience with an FC kaizen or Shingi event
An awareness and willingness to use OE tools and techniques
Experience working in Problem Solve a plus
Leadership ability

Responsibilities

Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of ATS/labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to area manager