Process Assistant I/II (Farmville)

Dominion Energy•Farmville, VA

4d•Hybrid

About The Position

Under general supervision, this role performs a full range of moderately complex clerical tasks that support a specific workflow or phase within a business process. Accountable for transaction of part(s) of a business process. Performs comprehensive reporting and diverse clerical functions by applying overall knowledge of sources requiring and understanding of interrelationship of report components and use of data or methods that are varied and somewhat complex. Work requires analysis, judgment and detailed knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the specialized processing of information, documents or materials to include: selecting and compiling data; performing calculations to translate data and information into required results and investigating and providing routine explanations of variations from generally expected results. Utilizes computer systems and/or other related equipment to record and enter, store and retrieve information. Compiles regular and special reports using established formats and procedures. Resolves discrepancies and may communicate with variety of administrative and professional employees within and outside the company. This job is level III or the senior level in a three level Process Assistant series.

Requirements

Comprehensive knowledge of company and department procedures associated with business process or function.
Ability to prioritize work and exercise considerable discretion in performance of duties.
Strong oral and written communication skills.
5+ years general office experience.
Strong skills using spreadsheet, word processing and graphics applications and SAP.
Ability to manage multiple activities and resources.
Strong personal computer skills.
Strong analytical and problem solving skills.

Responsibilities

Performs a full range of moderately complex clerical tasks that support a specific workflow or phase within a business process.
Accountable for transaction of part(s) of a business process.
Performs comprehensive reporting and diverse clerical functions by applying overall knowledge of sources requiring and understanding of interrelationship of report components and use of data or methods that are varied and somewhat complex.
Requires analysis, judgment and detailed knowledge in the area of assignment as well as applicable department and company policies and procedures to accomplish the specialized processing of information, documents or materials.
Selects and compiles data.
Performs calculations to translate data and information into required results.
Investigates and provides routine explanations of variations from generally expected results.
Utilizes computer systems and/or other related equipment to record and enter, store and retrieve information.
Compiles regular and special reports using established formats and procedures.
Resolves discrepancies.
May communicate with a variety of administrative and professional employees within and outside the company.