Procedure Scheduler

Sentara Health•Norfolk, VA

2d•Onsite

About The Position

The Scheduler schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.

Requirements

HS - High School Grad or Equivalent
One of the four skill levels required: 1. Transferrable skills (i.e., 1 year or more in a call center environment) OR 2. One year experience with medical insurance in a hospital or physician's office OR 3. One year experience in a healthcare environment or OR 4. Completion of healthcare related certificate program
Customer Service
scheduling
billing
authorizations
administrative
referrals

Responsibilities

Schedules procedures for patients in a computerized scheduling system.
Accurately and completely obtains required information in the scheduling process.
Ensures the correct patient and procedure requested has been scheduled.
Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus