Scheduler

Nexus Pain Center•LaGrange, GA

12d•$15 - $19•Onsite

About The Position

The NEXus Pain Center has an opening for a Procedure Scheduler. This position will be part of a team that works to provide the highest quality care and services to our patients. The weekly work schedule is from 7:30 am to 4:00 pm Monday through Thursday, and 7:30 am to 1:30pm Fridays.

Requirements

Knowledge and experience

Responsibilities

Schedule diagnostic and/or therapeutic procedures for all surgical patients and visits with medical personnel
Operate scheduling programs: EClinical Works
Compile Patient records, procedure orders and consent to ensure they are valid within a 30-day time period
Obtain and evaluate patients’ profiles for upcoming visits and resolve scheduling conflicts
Work along side with specialist surgeons about schedules, patients and any changes
Answer phone calls and emails, greeting patients and prospective patients and reminding them of upcoming appointments
Perform patient intake, including the completion and filling of all necessary records
Schedule staff coverage in order to ensure the company’s best operations standard
Produce and process schedules and reports as they are requested by administrative staff, customers and clients
Extracts patient demographic data from surgical information sheets and inputs into operating room information system
Obtains preliminary operating room scheduling information from clinical and surgical services and enters into scheduling system according to the system coding requirements
Monitors tentative schedules for missing service appointments and contacts appropriate service to confirm or resolve
Works with management to make any monthly adjustments to the schedule and communicates changes to surgeons’ offices and others, as appropriate
Determines the order in which the patients are scheduled, by reviewing procedures, time needed, and schedules inpatients in accordance with Operating Room guidelines
Posts add-on cases and emergency cases to scheduling system as required; reviews waitlist and schedules cases as rooms become available
Prints preliminary and final schedules for operating rooms on a daily basis, forwards final schedule to shared drive, and makes copies and distributes as appropriate
Adjust operating room schedule according to written guidelines and communicates changes to surgeon's offices and others as appropriate
Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments
Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e., incidental vs. extensive)
May perform other incidental tasks, as needed