Procedure Coordinator - Interventional Pain - Bilingual (Spanish)
About The Position
PROCEDURE COORDINATOR Interventional Pain & Specialty Services Position Summary The Procedure Coordinator is responsible for coordinating, scheduling, and managing all interventional pain procedures for the clinic. This role serves as the central point of communication between providers, patients, surgical facilities, attorneys, insurance carriers, and ancillary care teams. The Procedure Coordinator ensures that procedures are properly authorized, scheduled efficiently, and that all documentation and pre-procedure requirements are completed in a timely manner. This role requires strong knowledge of interventional pain management procedures and experience working with Workers’ Compensation, commercial insurance, and personal injury cases. The ideal candidate is highly organized, detail-oriented, bilingual in Spanish, and comfortable working in a fast-paced medical environment.
Requirements
- Minimum of 3 years of experience coordinating interventional pain procedures.
- Strong knowledge of spine procedures, including MBB, TFESI, RF ablation, discography, and related interventions.
- Experience working with Workers’ Compensation, commercial insurance, and personal injury cases.
- Experience obtaining prior authorizations and working with insurance carriers.
- Strong organizational and multitasking abilities.
- Excellent communication and patient service skills.
- Experience working within an electronic medical record system.
Nice To Haves
- Bilingual in English and Spanish.
- Experience coordinating procedures with ambulatory surgery centers or hospital systems.
- Familiarity with lien-based personal injury workflows.
Responsibilities
- Coordinate and schedule interventional pain procedures, including but not limited to medial branch blocks (MBB), transforaminal epidural steroid injections (TFESI), radiofrequency ablation (RF), discography, and other spine-related procedures.
- Work closely with physicians and clinical staff to ensure appropriate procedure planning and scheduling.
- Ensure all required documentation, imaging, and clinical notes are available prior to scheduling procedures.
- Communicate procedure dates, instructions, and preparation requirements with patients.
- Verify insurance benefits and obtain required authorizations for procedures.
- Manage authorization processes for Workers’ Compensation, commercial insurance, and personal injury cases.
- Communicate with insurance adjusters, case managers, and lien representatives regarding approvals and documentation.
- Track authorization status and follow up to prevent scheduling delays.
- Serve as the primary point of contact for patients undergoing procedures.
- Provide clear instructions regarding pre-procedure preparation and post-procedure expectations.
- Answer patient questions regarding scheduling, insurance approvals, and logistics.
- Schedule procedures with surgery centers, hospitals, or in-office procedure suites.
- Coordinate provider schedules to maximize efficiency and procedure volume.
- Ensure required documentation, referrals, imaging, and authorizations are sent to the facility prior to the procedure date.
- Maintain accurate documentation in the electronic medical record (EMR).
- Track scheduled procedures, pending authorizations, and completed procedures.
- Assist with procedure tracking reports and operational metrics.
- Collaborate with front office, billing, and clinical teams to ensure seamless patient care.
- Assist with case coordination for complex personal injury or workers’ compensation cases when needed.
- Identify workflow improvements to improve procedure scheduling efficiency and patient experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
