Procedural Pharmacist

Cencora•Knoxville, TN

1d•Onsite

About The Position

The Procedural Pharmacist Delivers complex specialty pharmacy operational workstreams independently, balancing scope, quality, compliance, and service expectations with minimal guidance. Refines pharmacy workflows, controls, and documentation practices to improve throughput, accuracy, and operational consistency across pharmacy support activities. Facilitates cross-functional coordination, secures required inputs, and resolves operational dependencies to maintain reliable execution and compliant handoffs. Validates operational outputs, analyzes recurring issues, and applies structured process improvements that strengthen traceability, audit readiness, and sustainable performance. Coordinates with pharmacy operations, clinical support, reimbursement, fulfillment, and logistics teams to support timely and accurate progression of specialty pharmacy cases. Reviews referrals, clinical documentation, payer requirements, and case information to resolve routine to complex issues and support accurate processing. Analyzes case details, operational data, and documentation to identify discrepancies, determine required next steps, and reduce repeat errors. Completes and maintains clear, accurate, and audit-ready documentation in accordance with specialty pharmacy procedures, privacy requirements, and quality standards. Applies established guidelines and sound judgment to resolve non-routine issues, and escalates high-risk, urgent, or exception-based cases with supporting context. Contributes to updates of job aids, templates, and workflow checklists to improve consistency, accuracy, and adherence to established procedures. Provides day-to-day procedural guidance to less-experienced team members and helps reinforce standard work across assigned activities.

Requirements

Bachelor's degree in pharmacy or pharmaceutical sciences, or a related field, or equivalent experience required.
4+ years of experience in professional individual‑contributor role aligned to pharmacy support and operations, or a related field required.

Nice To Haves

Certification in relevant professional licensure, process improvement credentials such as Lean Six Sigma, or equivalent preferred.

Responsibilities

Delivers complex specialty pharmacy operational workstreams independently, balancing scope, quality, compliance, and service expectations with minimal guidance.
Refines pharmacy workflows, controls, and documentation practices to improve throughput, accuracy, and operational consistency across pharmacy support activities.
Facilitates cross-functional coordination, secures required inputs, and resolves operational dependencies to maintain reliable execution and compliant handoffs.
Validates operational outputs, analyzes recurring issues, and applies structured process improvements that strengthen traceability, audit readiness, and sustainable performance.
Coordinates with pharmacy operations, clinical support, reimbursement, fulfillment, and logistics teams to support timely and accurate progression of specialty pharmacy cases.
Reviews referrals, clinical documentation, payer requirements, and case information to resolve routine to complex issues and support accurate processing.
Analyzes case details, operational data, and documentation to identify discrepancies, determine required next steps, and reduce repeat errors.
Completes and maintains clear, accurate, and audit-ready documentation in accordance with specialty pharmacy procedures, privacy requirements, and quality standards.
Applies established guidelines and sound judgment to resolve non-routine issues, and escalates high-risk, urgent, or exception-based cases with supporting context.
Contributes to updates of job aids, templates, and workflow checklists to improve consistency, accuracy, and adherence to established procedures.
Provides day-to-day procedural guidance to less-experienced team members and helps reinforce standard work across assigned activities.