Problem-Solving Specialist - SD1 Grant

Sycamores • Pasadena, CA

17h • $23 - $26 • Hybrid

About The Position

Sycamores provides a spectrum of equitable mental health services through various programs to multicultural populations of all acuities. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high at-risk youth. The Problem-Solving Specialist provides short-term, housing-focused engagement with individuals and households experiencing or at risk of homelessness, consistent with funder prevention, diversion, and housing stabilization standards. Using brief, person-centered conversations, staff support consumers in identifying safe, immediate, and practical housing solutions to resolve a housing crisis. This includes exploring natural support, informal housing options, and short-term stabilization strategies such as maintaining current housing, staying with family or friends, reunification when appropriate, or other safe and realistic pathways to housing stability through guided Problem-Solving conversations. This role may be implemented across a variety of programs, funding streams, and community-based settings to meet evolving agency, contracts, and funder needs. Problem-Solving Specialists may provide services through co-location and partnership models with colleges and universities, access centers, prevention programs, interim housing programs, community-based organizations, or other collaborative initiatives. Responsibilities and areas of focus may vary based on program design, population served, and funding requirements while remaining grounded in housing-focused, strengths-based Problem-Solving practices.

Requirements

• Ability to navigate electronic records systems for documentation.
• Understanding of homeless services systems, including Coordinated Entry System (CES).
• Maintains all required licenses and certifications.
• Personal, reliable vehicle for travel to various locations.
• Valid California driver’s license.
• Acceptable driving record as determined Agency policy.
• Proof of auto insurance meeting minimum coverage requirements.
• Must satisfy a pre-employment background check, drug, and health screen.

Nice To Haves

• 1–3 years’ experience working with individuals experiencing or at risk of homelessness preferred.
• Bachelor’s degree in human services or related field preferred.
• Experience in housing-focused case management, navigation, Problem-Solving, or similar support roles preferred; transferable skills from related fields will be considered.

Responsibilities

• Provides short-term, housing-focused engagement with individuals and households experiencing or at risk of homelessness.
• Supports consumers in identifying safe, immediate, and practical housing solutions to resolve a housing crisis.
• Explores natural support, informal housing options, and short-term stabilization strategies.
• May provide services through co-location and partnership models with colleges and universities, access centers, prevention programs, interim housing programs, community-based organizations, or other collaborative initiatives.
• Maintains all required licenses and certifications.
• Travels regularly and flexibly between various client locations.

Benefits

• Equitable mental health services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level