Amended NOV - Probation Officer/Probation Officer-Bilingual (Child Support)

New Jersey Courts•Paterson, NJ

7d•Hybrid

About The Position

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. The Judiciary offers a strong opportunity for growth. The successful candidate will oversee and enforce child support cases, ensuring compliance with court orders by monitoring payment history and taking timely enforcement actions such as notifications, hearings, and case updates. Duties include maintaining accurate and up-to-date client records; responding promptly to inquiries and alerts; utilizing available technology and case management systems; and ensuring document security and office organization. The successful candidate will provide effective customer service and collaborate professionally with colleague and external agencies. Responsibilities also include escalating concerns, suggesting solutions, attending relevant trainings, and presenting cases in court as needed. Perform other related job duties as required.

Requirements

A bachelor's degree from an accredited college or university in any area, which includes or is supplemented by 24 credit hours in the behavioral or social sciences.
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.
Applicants are required to submit a photocopy of their transcript at the time of application.
If selected, an official college or university transcript is required prior to start date.
Degrees conferred outside of the United States must be evaluated by a recognized evaluation service.
Candidates selected to serve in a bilingual variant title must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission.
US citizenship is not required.
Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.
Newly hired employees must agree to a thorough background check that will include fingerprinting.
In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey.
All applicants must complete the work experience and education sections and attach any required documents.
Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.
Use a separate section to describe each position.
Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience.
Only applicants that follow the application instructions and submit completed applications will be considered.

Nice To Haves

Spanish or English proficiency required for duties.
Are you a veteran? If so, please indicate this information in your cover letter and/or resume.

Responsibilities

Oversee and enforce child support cases, ensuring compliance with court orders by monitoring payment history and taking timely enforcement actions such as notifications, hearings, and case updates.
Maintain accurate and up-to-date client records.
Respond promptly to inquiries and alerts.
Utilize available technology and case management systems.
Ensure document security and office organization.
Provide effective customer service.
Collaborate professionally with colleagues and external agencies.
Escalate concerns.
Suggest solutions.
Attend relevant trainings.
Present cases in court as needed.
Perform other related job duties as required.