Probation Officer Aide

County of Blair • Altoona, PA

1d • Onsite

About The Position

The Probation Officer Aide will be responsible for greeting visitors to the Adult Parole and Probation Office, determining the nature of their visit, and routing them accordingly. This role also involves answering and directing telephone calls, handling mail, confirming appointments, preparing correspondence, documentation, and files, performing data entry, maintaining forms inventory, and assisting staff with general office tasks.

Requirements

• High school diploma or GED
• Two years' work experience in an office setting
• Effective oral and written communications skills
• A strong customer service orientation
• Ability to work with varied personalities and backgrounds
• Computer literacy
• Ability to maintain confidentiality

Responsibilities

• Greeting visitors to the Adult Parole and Probation Office
• Determining the nature of the visit and routing them accordingly
• Answering telephone and directing calls
• Handling mail
• Confirming appointments
• Preparing correspondence, documentation, and files
• Performing data entry
• Maintaining forms inventory
• Assisting staff with general office tasks

Benefits

• 90% employer-paid PPO healthcare with vision and three-tier prescription components
• Pension plan
• Public employer's equivalent of 401(k)
• Short-term disability
• Term life insurance
• Menu of voluntary benefits that includes dental and Aflac
• 14 annual paid holidays
• Other time-off provisions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees