Probation Administration Assistant

J.B. Hunt Transport Services, Inc.•Mesa, AZ

3d•$20 - $33•Hybrid

About The Position

The Probation Administration Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, a contributing members of society, and accountable for their behavior. About The Juvenile Probation Department: The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidence-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect.

Requirements

High school diploma or GED
Two (2) years of general clerical experience OR Combined Education and Experience Qualifications: Post-secondary education may substitute for experience on a year-for-year basis
Microsoft Office products: Outlook, Excel, Word, and Teams
The operation of office equipment such as fax machine, printer/copier, and computer terminals
Using effective time management to handle multiple tasks at one time with numerous interruptions
Maintain a thorough understanding of the Department’s role in supporting the Probation Department’s Mission, Vision, and Values.
Maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions
Analyze, interpret, and apply complex information
Accurately prepare and maintain records, files, and reports
Prioritize and manage multiple assignments efficiently
Learn and master core business and support applications
Process and handle sensitive confidential information with discretion
Learn new skills necessary to support the needs and the mission of the Department and the Court

Nice To Haves

Bilingual in both Spanish and English
Knowledge of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology
Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction

Responsibilities

Responds to telephone calls and other inquiries that require a broad knowledge of operating policies and procedures and/or functions of a large complex organization.
Manages the Probation Reception Desk
Analyze data and create reports, using Excel and Word software programs
Completes data entry which requires attention to detail and thoroughness
Creates probation and diversion files
Maintains the file room
Delivers internal mail
Processes juvenile warrants
Tracks, schedules, and disseminates psychological evaluations
Schedules appointments
Compiles Arizona Department of Juvenile Corrections (ADOJC) packets and processes service authorization forms
Provides administrative support for the Probation Department, Juvenile Intensive Probation Supervision (JIPS), Diversion and Treatment Division in the Community Supervision Bureau (CSB)