Pro Bono Coordinator

Lawyers' Committee for Civil Rights of the San Francisco Bay Area • San Francisco, CA

22h • Hybrid

About The Position

The Pro Bono Coordinator supports the day-to-day operations of the pro bono program, including clinic logistics, data management, communications, and administrative support. They play a critical role in executing program operations and supporting internal teams and pro bono volunteers.

Requirements

• Knowledge of and demonstrated commitment to the mission and priorities of LCCRSF.
• Minimum 2 years of administrative experience in the non-profit or legal sector.
• Strong attention to detail, and ability to multi-task and meet deadlines with minimal supervision.
• Experience with data entry, database management and reporting (Salesforce, Legal Server, Mailchimp, etc.).
• Experience providing training and technical assistance.
• Value and enjoy working cooperatively with others, both within the organization and in the community. Ability to relate to and communicate with a broad range of clients, colleagues and other stakeholders.
• Experience managing multiple schedules and meetings, managing diverse activities, and meeting critical deadlines with minimal supervision.

Nice To Haves

• Bilingual (English and Spanish) language competency.
• Proficiency in SharePoint and other Microsoft 365 applications.
• Experience working with San Francisco Bay Area law firms and corporate legal departments offering pro bono services.
• Access to reliable transportation, as the role involves travel between locations.

Responsibilities

• Coordinate and support all aspects of legal clinics, including maintaining clinic workflows and ensuring consistency across clinics, and coordinating evaluation collection and feedback processes.
• Enter and maintain accurate data in Salesforce, LegalServer, and related systems, ensuring timely data entry for volunteers, clients, cases, and activities. Conduct regular data quality checks and resolve discrepancies. Support reporting by preparing and organizing data.
• Draft, format, and incorporate edits for communications, coordinate scheduling and distribution of communications, maintain and update contact and distribution lists, and coordinate with Communications staff for timely distribution of Pro bono outreach materials.
• Manage the pro bono email inbox and respond to inquiries in a timely manner. Coordinate timely pro bono volunteer matching and referral. Coordinate scheduling of meetings with external partners and program staff. Maintain file systems, referral guide, program materials, and pro bono resource library. Provide administrative/logistical support across pro bono initiatives. Flag operational or data issues to the Pro Bono Manager. Document pro bono program workflows and protocols.
• Execute MCLE logistics, coordinate timely submission of training content, track attendance and maintain accurate MCLE records, and ensure all required documentation is complete and submitted in a timely manner. Implement processes and guidance provided by the Pro Bono Manager.
• Support grant reporting through law firm outreach coordination, data collection and entry, metrics report generation, and drafting client narratives. Assist with logistics for pro bono and development events, and volunteer recognition efforts. Assist with logistics for pro bono training and webinars.
• Other duties as assigned by the Pro Bono Director.

Benefits

• Competitive benefits package including 100% paid premiums for employees and 80% dependents plus generous paid time off/holidays and 403b employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed