PRN Patient Access Coordinator- CEP Orthopedic Rehab

CarolinaEast • New Bern, NC

10d • Onsite

About The Position

Responsible for front office operations including answering the telephone, greeting, and directing patients and caregivers, completing registration requirement for outpatient therapy patients, obtaining insurance verification, and authorization for outpatient therapy services. All duties and responsibilities are to be carried out with empathy and compassion toward patients, visitors, and co-workers.

Requirements

• High school diploma with additional courses in or knowledge of medical terminology, bookkeeping, computer use.
• Complete the 9 courses assigned within the registration education module. These courses include HIPAA Overview, Registration and Insurance Basics, and Service Excellence. These courses are designed to improve employee performance and gain competence in the role as well as enhance the patient experience. A passing grade of 80 is required for all courses and courses must be completed within 6 months of date of hire.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Nice To Haves

• One year in a clerical health care setting preferred.

Responsibilities

• Answering the telephone
• Greeting and directing patients and caregivers
• Completing registration requirement for outpatient therapy patients
• Obtaining insurance verification
• Obtaining authorization for outpatient therapy services

Benefits

• Robust benefits package to all full-time employees
• Benefits for part-time plus and part-time staff

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED