About The Position

This position is per diem (PRN), meaning there are not guaranteed hours each week or a set schedule. This position will work up to 24 hours per week. Weekend availability is a plus but not required. Please note this position will be working in a call-center environment and will be on the phone throughout the day. The Mammography Scheduler schedules mammography and DEXA appointments at multiple Charlotte Radiology facilities.

Requirements

  • Medical office, call center and/or customer service experience required
  • High school diploma or equivalent education/experience
  • Knowledge of Medical Terminology
  • Computer literacy; Knowledge of Windows and Outlook
  • Medical office experience
  • Strong verbal and written communication
  • Ability to work independently
  • Must be able to multitask and shift priorities
  • Excellent communication and customer service skills
  • Must have excellent organizational and Interpersonal skills
  • Ability to withstand long periods of sitting and repetitive handwork
  • Lift 25 lbs

Nice To Haves

  • Weekend availability a plus but not required.

Responsibilities

  • Schedule mammography and DEXA appointments.
  • Provides information to the patient, in regard to anniversary dates and proper recommendation for return.
  • Coordinate scheduling at multiple facilities
  • Works closely with the authorization department ensuring efficiency
  • Maintain effective communication with Special Accounts
  • Maintain effective record and data base information
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