PRN Mammography Scheduler - Rotating schedule less than 24 hours per week

Lumexa Imaging•Charlotte, NC

6d•Onsite

About The Position

For over 50 years, Charlotte Radiology has been a trusted partner and industry leader in providing expert clinical imaging services and exceptional patient care. Charlotte Radiology serves NC/SC area healthcare providers and patients through advanced imaging technology, 40+ convenient locations, and 500+ team members – 90% of whom directly touch patient care. Our mission and vision are to be recognized as the premier radiology expert, where people come first - solidified through collaborate teamwork and quality-driven, customer focused services. Charlotte Radiology values each individuals’ unique perspectives. Here, you will be a valued member of a larger diverse and inclusive team of experts all invested in one common goal – delivering exceptional care to our patients. This position is per diem (PRN) meaning there are not guaranteed hours each week or a set schedule. This position will work up to 24 hours per week. Weekend availability a plus but not required. Please note this position will be working in a call-center environment and will be on the phone throughout the day.

Requirements

Medical office, call center and/or customer service experience required
High school diploma or equivalent education/experience
Knowledge of Medical Terminology
Computer literacy; Knowledge of Windows and Outlook
Medical office experience
Strong verbal and written communication
Ability to work independently
Must be able to multitask and shift priorities
Excellent communication and customer service skills
Must have excellent organizational and Interpersonal skills
Ability to withstand long periods of sitting and repetitive handwork
Lift 25 lbs

Nice To Haves

Weekend availability a plus but not required.

Responsibilities

Schedule mammography and DEXA appointments.
Provides information to the patient, in regard to anniversary dates and proper recommendation for return.
Coordinate scheduling at multiple facilities
Works closely with the authorization department ensuring efficiency
Maintain effective communication with Special Accounts
Maintain effective record and data base information