PRN Front Desk Care Coordinator (Receptionist)/PT Tech -Physical Therapy Clinic

Kinetic Edge Physical Therapy • Ames, IA

15h • Onsite

About The Position

Kinetic Edge Physical Therapy is a unique place with exceptional therapy professionals. Our company has been in operation for over 25 years, is renowned for excellent customer service, and is steadily growing. Our combination of insurance-covered care and cash-based programs has created stability and strength, and our commitment to transforming lives and restoring hope is the fuel that drives us! We currently have a GREAT OPPORTUNITY for a CARE COORDINATOR/PT TECH to work at our Ames North physical therapy clinic. This position is a PRN hourly position.

Requirements

• Minimum of 1 year customer service experience
• Minimum of 1 year in a medical office or office setting
• Experience working with or knowledge of EMR software, Microsoft office

Nice To Haves

• An ideal candidate for this position is a positive-thinking, team-oriented person who possesses strong organizational and communication skills.
• If you are someone who enjoys interacting with clients in a courteous, professional manner and seeing lives transformed, then a career with Kinetic Edge Physical Therapy may be exactly what you are looking for!

Responsibilities

• Deliver excellent customer service and client experience
• Director of first impressions and continued client engagement including in-person, over the phone and email correspondence
• Reviewing and explaining therapy services and insurance benefits to clients and communicating consulting services to employers
• Assisting with completion of client paperwork
• Work collaboratively to implement front desk processes and related tasks such as: scheduling appointments, collecting payments, and inputting information into the electronic medical record (EMR)
• Supporting the clinical provider team by relaying and coordinating treatment information from referring providers and / or employers for consulting services
• Cleaning floors by vacuuming and mopping, cleaning sinks and toilets, cleaning and disinfecting all surfaces, including windows and therapy equipment
• Performing laundry and cleaning tasks including changing out treatment rooms between client visits
• Other tasks as required

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed