Private Patrol Operations Manager (PPO)

Santa Clara Development Corporation • Espanola, NM

30d • Onsite

About The Position

The Private Patrol Operations Manager (PPOM) oversees the day-to-day security operations of the company. This role ensures officers are properly scheduled, supervised, trained, and deployed in accordance with company SOPs, client post orders, and New Mexico RLD requirements.

Requirements

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Must hold a valid New Mexico Level I, II, III, & PPOM license
• Prior supervisory or management experience in security operations
• Knowledge of NMRLD regulations and private patrol operations
• Ability to manage personnel across multiple sites
• Must maintain license, firearms qualification, and certifications in good standing
• Must demonstrate competency and judgment in use-of-force decision-making
• Must maintain license and certifications in good standing
• Must pass background check and drug screening
• Must maintain license in good standing
• Must hold a valid Santa Clara Pueblo Gaming license (if applicable).
• Must hold a valid Driver’s License.
• Excellent customer service skills.

Responsibilities

• Daily oversight of security operations and officer performance
• Scheduling, deployment, and coverage of all assigned posts
• Ensuring officers maintain valid licenses, training, and certifications
• Conducting site inspections and post audits
• Reviewing reports, incidents, and use-of-force documentation
• Serving as liaison between clients, officers, and the PPO
• Implementing corrective action and coaching when necessary
• Assisting with hiring, onboarding, and training coordination

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED