Private Dining Coordinator - Eataly Flatiron

Eataly North America • New York, NY

1d • $25 - $28 • Onsite

About The Position

The Private Dining & Events Coordinator will support the sales and execution of private events, catering, and banquets across Eataly's NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes. Reports to the Private Events Sales Manager and General Manager of Restaurants.

Requirements

• 2+ years of experience in private dining, catering, events, or a related hospitality field
• Strong interpersonal and written communication skills
• Exceptional organization and attention to detail
• Ability to thrive in a fast-paced, guest-facing environment
• Proficiency with Microsoft Office
• Flexible availability including evenings, weekends, and holidays, based on event needs
• Passion for Italian food, hospitality, and creating memorable guest experiences
• Ability to stand/walk for up to 4 hours
• Ability to lift up to 25 lbs
• Flexibility to support events across multiple NYC locations

Nice To Haves

• experience with Tripleseat, Reposite, SevenRooms a plus

Responsibilities

• Respond to private dining and event inquiries in a timely, polished, and professional manner.
• Schedule and conduct site visits and walkthroughs with potential clients.
• Assist in preparing proposals, contracts, and BEOs.
• Support client communication pre- and post-event (menus, timelines, headcount, etc.).
• Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.).
• Help track deposits, payments, and required documentation.
• Coordinate details with culinary and service teams to ensure accurate event planning.
• Prepare printed menus, signage, and event collateral as needed.
• Assist with event setup and breakdown alongside FOH and BOH teams.
• Greet clients and serve as their on-site point of contact.
• Liaise between client and service team to ensure expectations are met.
• Monitor service flow and timelines to support smooth execution.
• Support post-event recaps and feedback collection.
• Log guest feedback and identify trends for continuous improvement.
• Communicate regularly with the Private Dining Manager and Corporate Coordinator.

Benefits

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed