Private Dining Coordinator - Eataly Flatiron
Eataly North America•New York, NY
•Hybrid
About The Position
The Private Dining & Events Coordinator will support the sales and execution of private events, catering, and banquets across Eataly's NYC locations. This role is ideal for someone who is organized, guest-focused, and excited to grow within a dynamic hospitality sales environment. The coordinator works closely with the Private Dining Manager to ensure seamless planning, communication, and on-site coordination for events of all sizes.
Requirements
- 2+ years of experience in private dining, catering, events, or a related hospitality field
- Strong interpersonal and written communication skills
- Exceptional organization and attention to detail
- Ability to thrive in a fast-paced, guest-facing environment
- Proficiency with Microsoft Office
- Experience with Tripleseat, Reposite, SevenRooms a plus
- Flexible availability including evenings, weekends, and holidays, based on event needs
- Passion for Italian food, hospitality, and creating memorable guest experiences
- Ability to stand/walk for up to 4 hours
- Ability to lift up to 25 lbs
- Flexibility to support events across multiple NYC locations
Nice To Haves
- Experience with Tripleseat, Reposite, SevenRooms
Responsibilities
- Respond to private dining and event inquiries in a timely, polished, and professional manner
- Schedule and conduct site visits and walkthroughs with potential clients
- Assist in preparing proposals, contracts, and BEOs
- Support client communication pre- and post-event (menus, timelines, headcount, etc.)
- Maintain accurate records in event management platforms (Tripleseat, Reposite, etc.)
- Help track deposits, payments, and required documentation
- Coordinate details with culinary and service teams to ensure accurate event planning
- Prepare printed menus, signage, and event collateral as needed
- Assist with event setup and breakdown alongside FOH and BOH teams
- Greet clients and serve as their on-site point of contact
- Liaise between client and service team to ensure expectations are met
- Monitor service flow and timelines to support smooth execution
- Support post-event recaps and feedback collection
- Log guest feedback and identify trends for continuous improvement
- Communicate regularly with the Private Dining Manager and Corporate Coordinator
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
