Private Dining Captain

USHG • New York, NY

5d • Onsite

About The Position

Private Dining Captains are responsible for ensuring that all guests who dine with us in our private dining rooms have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Private Dining Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

Requirements

• 3+ years’ experience in a Service role in a similar environment
• English fluency and additional languages preferred, but not required
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

Responsibilities

• Consistently support a culture of Enlightened Hospitality
• Responsible for leading and executing all assigned events, overseeing the service team to ensure seamless operations, exceptional hospitality standards, and flawless execution from setup through event completion
• Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.
• Consistently follows and leads the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.
• Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Demonstrates an eagerness to continue to learn and grow.

Benefits

• Competitive pay and bonus potential: Hourly rate of $50/hr
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed