Private Client Specialist I - Greenville, SC

TD•Greenville, SC
•$26 - $39

About The Position

The Private Client Specialist I provides sales and relationship support to Relationship Managers and Investment Advisors serving high-net-worth clients across banking, lending, and high-net-worth investing. The role focuses primarily on the timely and accurate onboarding of clients, including new account openings, transfers, fundings, and related communication. The specialist also participates in basic financial planning discussions and client relationship reviews, and provides administrative, analytical, and service support to Relationship Managers, Trust Advisors, Investment Advisors, and other team members. Working under supervision, the specialist performs tasks on Private Banking, Investments, and Trusts platforms; supports complex financial transactions; and uses financial planning software. The role coordinates client discovery and onboarding, helps identify suitable banking, lending, and investment solutions, and may serve as a primary contact for portfolio information and basic financial planning. It also supports account administration, client retention, reporting, proposals, databases, service requests, compliance processes, and team projects. The specialist is expected to provide professional, accurate, client-focused service and comply with applicable regulations, firm policies, and TD Wealth procedures.

Requirements

  • Experience in professional services and working with affluent clients.
  • For internal candidates, at least 3 years of experience working with TD's client platforms.
  • At least one of the following registrations is required: Series 7, Series 63, Series 65, or Series 66. If hired with only one required registration, the candidate must obtain all required licensing within the defined period provided at hire.
  • Knowledge of Microsoft Word, Excel, and PowerPoint, and experience working with contact management databases.
  • Ability to work with minimal supervision and demonstrate initiative.
  • Strong administrative ability and exceptional organization skills.
  • Ability to manage multiple responsibilities and timelines.
  • Reasonable knowledge of investments and the ability to generate reports relevant to managing client investment portfolios, with a preference for an administrative support focus.
  • Proven track record of delivering results and executing with excellence.
  • Excellent written and verbal communication skills.
  • Criminal and financial background investigation required pursuant to FINRA Rule 3010(e) and successor regulations.

Nice To Haves

  • Bachelor's degree preferred.
  • Knowledge of investments, banking, and credit products preferred.

Responsibilities

  • Provide sales and relationship support to Relationship Managers and Investment Advisors serving high-net-worth clients.
  • Coordinate client onboarding, including client discovery, introductions to Investment Advisors and Trust Advisors as appropriate, account openings, transfers, fundings, communication, and completion of client profiling documents.
  • Participate in basic financial planning discussions and client relationship reviews.
  • Support banking, lending, and investment needs by anticipating client needs and suggesting appropriate solutions.
  • Coordinate with tax, trust, and estate specialists to provide interdisciplinary expertise for complex clients.
  • May serve as a primary contact for client relationships regarding portfolio information and basic financial planning.
  • Resolve more difficult client issues, problems, and requests, and efficiently respond to incoming inquiries or route them to the appropriate person or area.
  • Identify opportunities within client portfolios to connect clients with Retail, Commercial, and other Wealth partners.
  • Provide administrative support, including filing, report generation, presentation materials, written proposals, and spreadsheet reporting.
  • Assist assigned team members with account administration, retention, specialized services, and other duties relevant to wealth management.
  • Maintain databases and computer systems by entering transaction and other data, updating information, and ensuring accuracy; create reports as needed.
  • Keep team members informed about account administration, retention, and project status.
  • Complete client service and administrative tasks within applicable policies and operating procedures, and complete specialized training.
  • Comply with federal, state, SRO, and firm regulations and policies, including continuing education requirements and TD Wealth FCRM/ATF procedures.
  • Implement TD's Customer Identification Program by collecting and verifying identification information and completing required customer due diligence and enhanced due diligence.
  • Identify and recommend technology or process improvements that may improve productivity and client satisfaction.
  • Contribute to team performance and collaboration, represent TD Wealth professionally, and support community and charitable initiatives.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Base salary and variable compensation or incentive awards, with potential eligibility for cash and/or equity incentive awards
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