Private Client Relationship Manager

Risk StrategiesPortland, OR
3dHybrid

About The Position

The Private Client Relationship Manager will fulfill an integral role in developing cohesive relationships with clients by serving as a strategic advisor for coverage related inquiries and analysis, driving renewal efforts, and partnering with Producers on prospective marketing initiatives. The ideal candidate will be an interpersonal and proactive problem solver with demonstrated success in servicing a book of Private Client accounts. PLEASE NOTE: This is a hybrid position that will require 3 days/week in our Portland office Your Impact: Develop and maintain strong, long-term relationships with high-net-worth individuals and families. Conduct in-depth needs assessments to understand clients' unique risks and insurance requirements, including all personal lines. Proactively identify opportunities to cross-sell and up-sell additional insurance products and services to existing clients. Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating claims processes efficiently and discreetly. Educate clients on evolving insurance markets, risk management strategies, and policy changes. Participate in client meetings, industry events, and networking opportunities to expand the client base and represent RSC Insurance Brokerage, Inc. Maintain accurate and up-to-date client records and policy information within the company's CRM system. Collaborate with underwriters, claims specialists, and other internal departments to ensure seamless client service. Stay informed about industry trends, competitive landscape, and regulatory changes affecting the private client insurance market. Risk Strategies is the 9th largest privately held U.S. brokerage firm offering comprehensive risk management advice, insurance and reinsurance placement for property & casualty, employee benefits, private client services, as well as consulting services and financial & wealth solutions. With more than 30 specialty practices, Risk Strategies serves commercial companies, nonprofits, public entities, and individuals, and has access to all major insurance markets. Risk Strategies has over 200 offices and more than 5,800 employees as part of the Accession Risk Management Group family of companies. Industry recognition includes being certified a Great Place to Work, on the Inc. 5000 list as one of America’s fastest growing private companies. Risk Strategies is committed to being good stewards for our company, culture, and communities by having a strong focus on Environmental, Social, and Governance issues. Risk Strategies is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at Risk Strategies by visiting our careers page: www.risk-strategies.com/careers . Personal information submitted by California applicants in response to a job posting is subject to Risk Strategies' California Job Applicant Privacy Notice .

Requirements

  • Minimum of 5-7 years of experience in personal lines insurance, with a significant focus in Private Client Service.
  • Active OR Property & Casualty (P&C) license required.
  • Proven track record of building and maintaining strong client relationships and achieving sales targets.
  • Deep understanding of complex personal lines insurance products and services, including specialty coverages for affluent individuals.
  • Excellent communication, negotiation, and presentation skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • High level of professionalism, discretion, and ethical conduct.

Nice To Haves

  • College degree preferred.
  • Proficiency in Microsoft Office Suite, AMS360 or Epic, and CRM software preferred.

Responsibilities

  • Develop and maintain strong, long-term relationships with high-net-worth individuals and families.
  • Conduct in-depth needs assessments to understand clients' unique risks and insurance requirements, including all personal lines.
  • Proactively identify opportunities to cross-sell and up-sell additional insurance products and services to existing clients.
  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating claims processes efficiently and discreetly.
  • Educate clients on evolving insurance markets, risk management strategies, and policy changes.
  • Participate in client meetings, industry events, and networking opportunities to expand the client base and represent RSC Insurance Brokerage, Inc.
  • Maintain accurate and up-to-date client records and policy information within the company's CRM system.
  • Collaborate with underwriters, claims specialists, and other internal departments to ensure seamless client service.
  • Stay informed about industry trends, competitive landscape, and regulatory changes affecting the private client insurance market.
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