Private Banking Loan Coordinator

Canadian Imperial Bank of Commerce•Chicago, IL

About The Position

As a Private Banking Loan Coordinator at CIBC, you will facilitate loan processes and support smooth, efficient operations. You will manage loan files and closings for new and renewal loans; complete due diligence and customer identity verification; monitor and clear exception items; process loan transactions and adjustments; maintain loan documentation and portfolio tracking; and assist clients, lenders, Private Bankers, and operational teams. The role also provides support for departmental projects as needed. The work arrangement, including the proportion of onsite and remote work, will be discussed during the interview.

Requirements

Bachelor’s degree preferred.
2–5 years of experience in the financial services industry.
Experience with loan processing and familiarity with loan documentation.
Proficiency in Microsoft Office, with a strong emphasis on Excel, as well as Adobe Acrobat and PowerPoint.
Understanding of high-net-worth and ultra-high-net-worth client profiles and typical product offerings.
Knowledge of federal and state regulatory requirements.
Strong organizational skills and ability to manage multiple assignments and priorities.
Strong oral and written communication skills.
Ability to apply critical thinking and attention to detail.
Legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Nice To Haves

Experience supporting high-net-worth and ultra-high-net-worth clients.

Responsibilities

Manage loan files and closings for new and renewal loans, ensuring documentation is complete and accurate.
Work with the closing team to review closing packets and prepare documents for closing, including pre- and post-closing reviews.
Conduct due diligence throughout the loan process, including customer identity verification using OFAC, RAF, and other due diligence procedures; support conversion of prospects to customers and creation of client profiles in the system.
Monitor and clear AML loan exception items and track document exceptions, reimbursable fees, and past-due reports.
Pull year-end reports, including 1098s and 1099s.
Process loan-related transactions, including payments, reversals, accrual adjustments, payoffs, and address changes.
Assist with ticklers, loan receivables, and document exception tracking reports for loans.
Collect loan-specific information, retrieve executed documents, coordinate with operational teams, and manage electronic and physical loan files.
Place electronic files and documents for existing and potential borrowers in appropriate credit files and route original documents to the appropriate closer.
Manage and update loan portfolio tracking queues for new loans and renewals associated with the team of Private Bankers.
Communicate directly with clients, lenders, and the Private Banking Client Service team to assist with questions about commercial and consumer loans.
Process payment and ACH adjustments accurately and promptly when needed.
Provide support for departmental projects as needed.