Print Services Specialist

Northwestern Energy•Butte, MT

1d•Onsite

About The Position

We are seeking a skilled and detail-oriented Print Services Specialist to join our team. The ideal candidate will have a strong background in print production, a keen eye for detail, and a passion for delivering exceptional print materials to our clients. As a Print Services Specialist, you will play a crucial role in managing the end-to-end print process, ensuring the highest standards of quality, accuracy, and efficiency.

Requirements

Demonstrate and maintain a good safety record
Must possess strong interpersonal communication skills
High School Diploma or equivalent level of education required
Basic computer experience, including knowledge of Microsoft Office programs
Proficiency in using printing software and equipment
Strong attention to detail and commitment to delivering high-quality products
Excellent problem-solving and troubleshooting skills
Effective communication and interpersonal skills for client interactions
Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Must be able to lift up to 50 pounds on occasion
Basic proficiency with hand tools (e.g., levels, rulers, applicators, screwdrivers, drills, manual pen cutters, squeegee tools) is required. Hands-on tasks such as simple line cuts and tool-based applications are a regular part of the role.
Willingness to participate in hands-on training sessions for print finishing and tool use is required
A valid driver's license and satisfactory driving record may be required

Nice To Haves

Communications, Print and Graphic Media Technology, Graphic Communications Management, or related degree path preferred
Knowledge of design software (Adobe Creative Pro) and prepress processes is a plus
Previous experience in a similar role within the printing industry is highly desirable, however, willing to train the right candidate with wiliness and ability to learn new processes
Forklift Certification or ability to obtain is required (NorthWestern Energy will provide training, if necessary)
Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus

Responsibilities

Oversee the entire print production process, from prepress to finishing, ensuring adherence to quality standards and project timelines
Collaborate with clients and internal teams to understand print requirements and specifications
Support implementation of new technology for process execution and/or analysis
Utilize advanced knowledge of various printing technologies, including Xerox digital press technology, to recommend optimal solutions for each project
Operate large format printer and production support
Operate print finishing machines including Polar programmable cutter and Horizon folder
Troubleshoot and resolve technical issues related to printing equipment and processes
Unload supplies, ensuring items are not compromised and stored in correct location
Prepare print-ready and accessible PDFs for forms (basic layout cleanup, pagination, export settings, file naming and version control)
Mail merge letters and envelopes
Implement rigorous quality control measures to guarantee the accuracy and consistency of printed materials
Conduct regular inspections of printed products to identify and address any defects or deviations from specifications
Preflight and quality checks on incoming files before print/production (bleeds, margins, fonts, image resolution, correct logos and spelling)
Advise clients on paper, ink, and finishing options to achieve the desired visual and tactile qualities for their print projects
Stay informed about industry trends and advancements in printing materials and technologies
Meet with vendors to source and manage supply inventory. Responsible for controlling the inventory and reordering supplies
Work closely with project managers, graphic designers, and clients to ensure seamless coordination and communication throughout the print production lifecycle
Demonstrate strong multi-tasking skills by efficiently running multiple print jobs at once, often under tight deadlines. Ability to remain organized and focused when handling several projects simultaneously is essential
Provide accurate cost estimates for print projects, considering materials, labor, and equipment costs
Optimize cost-efficiency without compromising print quality
Collaborate with Communications Director and creative team in brainstorming and developing creative strategies
Adhere to company safety standards and the Code of Business Conduct & Ethics
Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Benefits

401K with company match up to 4% and non-elective contribution up to 7%
Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
Continuing education reimbursement
Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
Paid company endorsed volunteer opportunities
Paid parental leave
Paid bereavement leave
Paid training opportunities
Paid time off starting on your first day, plus 11 paid holidays