Print & Scan Support Specialist
About The Position
We’re hiring an Onsite Print and Scan Support Specialist to join the Print Shop team at SumnerOne. You’ll be the engine behind high-volume document scanning and printing operations. In this role, you’ll scan small and large format documents to digital cloud format, maintain our scanning equipment, track production metrics, and ensure every job meets our quality standards before it ships. This is a production-focused role where accuracy, attention to detail, and consistent output matter. You’ll work in a fast-paced environment, collaborate with service technicians and management, and take ownership of daily production goals.
Requirements
- Proficiency in standard business software applications, including Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with ability to manage multiple tasks efficiently in a fast-paced environment
- Experience with high-volume production printing or scanning (or willingness to learn quickly)
- Physical ability to perform tasks requiring extended periods of standing, movement, and lifting up to 50 lbs.
- Effective communication and customer service skills, especially regarding confidentiality
- Reliable, dependable, and organized
Nice To Haves
- Experience with document management or cloud-based file systems
- Familiarity with wide-format printing or large document production
- Experience working in a print shop, production facility, or similar environment
- Proactive troubleshooting mindset; you notice what’s not working and report it early
Responsibilities
- Scan small and large format documents to cloud format while ensuring files are tracked and returned to their original status
- Maintain daily scanning logs and meter readings to ensure accurate production counts and reporting to management
- Perform quality checks on all scanned documents before processing
- Maintain and troubleshoot scanning equipment to ensure optimal performance and report service issues to technicians
- Use business software applications for documentation, reporting, and daily communication with management
- Support high-volume printing operations and wide-format printing production as needed
- Communicate proactively with service team and management about equipment issues, bottlenecks, and production concerns
- Maintain confidentiality of customer documents and sensitive information
- Perform tasks involving standing, walking, bending, reaching, stretching, and climbing
- Lift or move items weighing up to 50 lbs. as part of daily operations
- Perform extended periods of standing, repetitive motions, and detail-oriented work
Benefits
- Paid vacation
- Paid holidays
- Paid sick time
- 401(k) plan
- Profit-sharing opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
