Print Production Specialist

Ricoh • Clemson, SC

2d

About The Position

Provides operations functions in a fulfillment center for one or more of the following areas: operates high‑volume continuous feed or cut‑sheet printing equipment to produce large volume print jobs on a previously calibrated machine, performs associated inserting tasks using high‑speed commercial inserters, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May perform various building support functions related to meeting set ups. Will also perform white glove mail piece handling that requires a very detailed approach to assembling individual mail pieces from large volume print runs that require sorting and inserting mail pieces by hand for mailing through the USPS process. This position operates in a multi‑shift environment and can include weekends.

Requirements

• Requires high school diploma or GED and 2–3 years of related work experience.
• Requires valid driver's license and minimum levels of auto insurance coverage per policy.
• Requires ability to learn complex production and/or communication systems, such as client‑specific mainframe applications.

Nice To Haves

• Some related copy job experience, preferably in a high‑production, mechanically sophisticated print environment, is preferred.
• Working knowledge of copier and other related equipment and repair is preferred.
• Basic electronics knowledge is preferred.
• Ability to work independently and flexibly to complete projects.
• Ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Ability to comprehend instructions concerning mail delivery.
• Troubleshooting and problem‑solving skills.
• Ability to read and comprehend written technical information in the form of manuals, parts books, and related publications.
• Excellent customer relations skills and excellent verbal communication skills.

Responsibilities

• Runs high‑volume printing equipment, which may include high production in a mechanically sophisticated print environment, and performs binding and finishing work.
• Has the ability to set up and run all applications on all equipment.
• Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop‑off points as required.
• Calculates charges for jobs performed and maintains some billing logs.
• Responds to and coordinates all service calls required.
• May perform filing duties in conjunction with specific customer requests.
• Delivers completed jobs to predetermined customer locations within and outside of the site.
• Maintains daily meter and service logs.
• Answers customer questions regarding status or feasibility of job requests.
• Ensures upkeep of all workstation areas and sorting stations by keeping them neat and well stocked.
• Performs duties related to the shipping and receiving of materials.
• May perform meeting room and conference room set ups.
• May perform light maintenance duties as assigned.
• May perform occasional cleaning duties as needed.
• May require periodic overtime on nights and weekends, including off‑hour emergency response.
• Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various contracted jobs.
• Uses all copier equipment, calculator, fax machine, postage meter, and some PC.
• Performs filing duties, which may include “purging” and archiving old documents.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED