Principal UX Researcher, Kiro

Amazon • Seattle, WA

7d

About The Position

At Amazon, Kiro is transforming how developers build, deploy, and manage
applications through AI-powered development tools. We're creating the future of
software development by making it faster, smarter, and more intuitive. As part
of the Developer AI Engineering (DAE) organization, the Kiro UX team is at the
forefront of understanding developer needs and shaping products that empower
millions of developers worldwide.

We're seeking a customer-obsessed Principal UX Researcher to join our Kiro UX
team and lead research efforts for our web products. You'll uncover deep
insights into developer workflows, pain points, and opportunities that will
directly influence product strategy and design decisions. Your research will
help us build developer experiences that are not just functional, but
transformative—enabling developers to focus on what matters most: creating great
software.

Requirements

• Experience in quantitative and qualitative research
• Expert in User-Centered Design methodologies, including need finding interviews, contextual inquiry, heuristic analyses, user testing, and iterative design cycles.
• Proven experience scoping and leading research programs.
• Experience in leading User Research projects with demonstrated impact
• Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
• Exceptional presentation, communication and collaboration skills

Nice To Haves

• Experience in a technical field (software development, network development, IT, other related)

Responsibilities

• Own the complete research lifecycle for our web products while driving strategic impact across the developer experience.
• Apply expertise across research methodologies to solve complex problems in the developer tools space, from understanding how developers interact with AI-assisted coding to optimizing workflows for cloud-native development.
• Design and execute mixed-method research studies—including generative research to identify unmet needs, evaluative studies to validate concepts, and longitudinal research to understand adoption patterns.
• Working backward from developer needs, you'll identify opportunities to innovate and make evidence-based recommendations that shape product roadmaps.
• Transform complex datasets into clear, actionable insights and communicate research impact to cross-functional partners through compelling reports and artifacts that resonate with audiences from engineers to senior leadership.
• Your research will influence how developers worldwide interact with Kiro's AI-powered development platform, shaping products that accelerate software development and improve productivity.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal