Principal, UX Designer - Homepage, Navigation, and Events
About The Position
As the Principal UX Designer, you will lead the development and enhancement of user-centered design strategies that drive exceptional customer experiences. This role involves partnering in comprehensive user research, synthesizing insights, and collaborating with cross-functional teams to create intuitive, scalable interaction designs. You will influence business outcomes by aligning design solutions with stakeholder needs and market trends while ensuring usability and accessibility. Your expertise will guide prototyping, usability testing, and iterative improvements, fostering innovation and excellence in retail design to deliver impactful, data-driven user experiences across digital platforms. The Walmart Global Design Homepage, Navigation, and Events team shapes the architecture of Walmart’s website and mobile app, managing some of the highest-traffic areas of the Walmart digital experience. This team crafts engaging homepage experiences that highlight top products, events, and value, guiding customers through their shopping journeys. They develop tailored solutions for major holidays and shopping events to attract and retain customers. Collaborating across functions, the team applies user-centered design, prototyping, and usability testing to enhance consumer engagement and satisfaction, ensuring a seamless and effective retail experience.
Requirements
- Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
- Proficiency in prototyping, usability testing, and developing scalable design solutions aligned with native mobile conventions and style guides.
- Strong skills in stakeholder identification, engagement, and communication to build effective partnerships and influence technical outcomes.
- Expertise in qualitative and quantitative research methods, data analysis, and synthesizing insights to drive design improvements.
- Ability to lead cross-functional collaboration and deliver clear, concise reports supporting business strategy and customer needs.
- Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
- OR 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Nice To Haves
- Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
- Driving product development in a user experience area
- Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
- Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
- UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
- Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science
Responsibilities
- Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
- Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience.
- Collaborate with cross-functional teams and stakeholders to align UX solutions with business objectives and customer needs.
- Design and prototype scalable, user-centered interfaces adhering to established design principles and platform guidelines.
- Conduct usability testing and iterate designs based on feedback to optimize product performance and satisfaction.
- Manage documentation of design specifications, patterns, and style guides to ensure consistency across projects.
- Mentor and guide team members to foster professional growth and maintain high-quality design standards.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Principal
