Principal Trainer, Cadence

HEALTH CHOICE NETWORK•Remote, US,

8d•$80,000 - $88,000•Remote

About The Position

We are seeking an Epic Training professional with experience supporting Epic Playground environments, Epic Mitosis and/or Scotty, and strong analytical capabilities who can effectively balance training, reporting, and workflow optimization responsibilities. The ideal candidate is comfortable delivering end-user training, analyzing data, working extensively in Excel, and leveraging insights to improve workflows, user adoption, and operational performance.

Requirements

Patient Access Principle Trainer and Training Environment Build Certification
Experience supporting Epic Playground environments.
Experience with Epic Mitosis and/or Scotty.
Strong analytical skills with advanced Excel proficiency.
Experience creating reports, analyzing data, and providing actionable recommendations.
Experience supporting Epic implementations, upgrades, or optimization projects.
Experience in healthcare scheduling, patient access, or ambulatory operations.
Ability to develop training materials and workflow documentation.

Responsibilities

Develop and deliver end-user training programs.
Create and maintain training materials, tip sheets, and workflow documentation.
Support and maintain Epic Playground environments for training and testing activities.
Utilize Epic Mitosis and/or Scotty to support training, reporting, and workflow initiatives.
Analyze operational and training data to identify trends and improvement opportunities.
Develop reports and perform spreadsheet analysis using Excel.
Partner with operational and IT teams to optimize workflows and increase user adoption.
Support go-live, optimization, and ongoing education initiatives.