Principal TPM Manager

Microsoft•Redmond, WA

About The Position

The Industry Solutions Engineering (ISE) team is a global forward deployed engineering (FDE) organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We scale through AI-powered hypervelocity engineering (HVE), including a collection of industry-specific and horizontal AI solution accelerators. We work closely with our customers’ engineers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform. We are hiring a Principal TPM Manager to lead a team of technical program managers (TPMs) as they work with software engineering teams to help drive high-impact engineering projects with our customers and their partners, transforming their missions using AI and other cloud-based solutions and services. Each TPM works closely with a dev lead to co-lead a cross-functional team of software engineers, data scientists and designers, fulfilling the Product Owner role. TPMs identify and define the relevant customer scenarios, orchestrate the engineering approach to address these, and develop the end-to-end user stories with internal and external stakeholders. As part of our team, you will thrive in working with a variety of technologies, not just Microsoft technology. You will solve exciting business problems, contribute to open source, and collaborate with Microsoft product teams. You will enable the technical program managers on your team to apply their skills, creativity, and aspirations to benefit our customers and advance their careers. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Requirements

Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
3+ years people management experience.
6+ years of experience managing cross-functional and/or cross-team projects.
Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Nice To Haves

Bachelor's Degree AND 15+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
6+ years people management experience.
10+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Enjoy travel and are comfortable with travel up to 25%

Responsibilities

Provide strategic help to cross-divisional teams as they work with Software Engineering, Data Scientists, Designers, and SMEs to design technical solutions.
Oversee teams as they identify risks and propose data-based mitigations.
Drive cross-divisional teams to define success criteria and provide strategic knowledge to help them understand return on investment.
Oversee team collaboration and ensure alignment on product management and release.
Oversee cross-divisional teams as they deliver on feature roadmap, track project schedules, develop staging and implementation, and hold teams accountable for leading governance programs.
Oversee teams driving continuous improvements by using industry expertise to teach them to validate use cases and helping them partner with other departments to collect performance metrics.
Oversee teams that own customer support and ensure cross-divisional participation in direct customer engagements.
Embody our culture and values.